Vocads
Vocads is an innovative survey platform that transforms the traditional customer survey experience.. [Free Trial]
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What is Vocads?
Vocads is a no-code platform for creating personalized voice conversations with AI, primarily designed for businesses to build AI voice agents for customer interaction, surveys, and support. The platform enables users to create, deploy, and analyze voice-powered surveys and AI voice agents in minutes without any coding knowledge. It transforms traditional text-based surveys into engaging voice conversations that capture richer data, emotional context, and more honest responses from customers and employees.
Key features include a drag-and-drop no-code editor for creating conversational flows, Genius Survey/Genius Agent that creates surveys from prompts in under 30 seconds, 7+ different voice options, multilingual support across 12+ languages, real-time analytics with sentiment analysis and automatic summaries, customizable landing pages, smart voicemail, customer follow-up assistants, and both phone call agents and website agents. The platform integrates with existing databases and systems, offers GDPR-compliant infrastructure, and provides templates for quick agent creation.
Vocads is ideal for e-commerce business owners, sales managers, real estate agents, call centers, companies seeking customer feedback, organizations running surveys, businesses wanting to automate repetitive tasks, companies looking to reduce call center costs, teams needing 24/7 customer support, and global brands operating in multiple languages. It's particularly useful for those who want to improve lead conversions, gather deeper customer insights, and automate customer interactions without hiring additional staff.
Vocads pricing
Pricing model: Freemium
Vocads offers a Free 14-day trial with 100 responses, 3 surveys, unlimited Genius survey, 30 customized landing page previews, basic voice, email support, and once/week data analytics. The Starter Monthly plan costs 99€ with 100 responses, unlimited surveys, unlimited Genius survey, 30 landing page previews, premium voice, raw data access, data analytics once/day, single workspace, and email support. The Starter Yearly plan costs 950€ (billed annually) with 1200 responses, unlimited surveys, unlimited Genius survey, 360 landing page previews, premium voice, raw data access, data analytics once/day, single workspace, and email support. The Enterprise plan has custom pricing (contact for quote) with custom responses, unlimited surveys, unlimited Genius survey, custom landing page previews, premium voice, raw data access, custom data analytics frequency, workspaces, and team support. For AI Voice Agents, there's a Pay As You Go option starting from 5€ with 60 minutes included and 1 FREE phone number (free first month, then 5€/month). Each minute started is debited (e.g., 10min22sec = 11 min debited). Key features include web canal, phone canal (inbound & outbound), multilingual support, customized landing page, basic/premium voices, single workspace, and Slack support canal.
Vocads pros
- No-code drag-and-drop editor for easy creation
- Genius Survey creates surveys from prompts in under 30 seconds
- 14-day free trial with no credit card required
- 7 different voice options to match brand identity
- Supports over 12 languages for global deployment
- Real-time analytics with instant data visualization
- Sentiment analysis and automatic topic extraction
- Customizable landing pages in 3 simple steps
- 80% reduction in unit costs for standard inquiries
- Up to 52% productivity improvement for teams
- 24/7 availability with no missed calls
- Both phone call agents and website agents available
- GDPR-compliant protected data infrastructure
- Smart voicemail that schedules meetings automatically
- Customer follow-up assistant re-engages dormant leads
- Templates for quick agent creation in minutes
- Slack support channel included
- Email support available on all plans
- Integrates seamlessly with existing databases
- Removes watermark on paid plans
Vocads cons
- Free trial limited to only 14 days
- Free tier only includes 100 responses and 3 surveys
- Starter monthly plan at 99€ may be expensive for small businesses
- Enterprise pricing requires contact (no transparent pricing)
- As a startup, long-term support uncertainty exists
- No-code approach may limit advanced customization for power users
- Success depends on respondents' comfort with voice interactions
- Requires stable internet connection for voice processing
- May need additional setup for existing survey system integration
- Limited voice recognition languages compared to some competitors
Frequently asked questions about Vocads
What is Vocads and what does it do?
Vocads is the most powerful no-code platform for creating personalized voice conversations with AI. It enables businesses to create, deploy, and analyze AI voice agents for customer interaction, surveys, and support. The platform transforms traditional text-based surveys into voice conversations that capture richer data, emotional context, and more honest responses. It offers 4 voice AI agents that answer, qualify, re-engage, and support customers with the warmth of a real teammate, available 24/7 with no missed calls or lost deals.
Do I need coding skills to use Vocads?
No, Vocads is a completely no-code platform. The platform features a user-friendly drag-and-drop editor where you can create AI-powered voice conversational flows by simply dragging elements from the library to the canvas and connecting them together. You can create a campaign in minutes using templates, or use the Genius Agent feature to create an agent in 30 seconds with a creation wizard. The platform is designed to be accessible for users of all technical backgrounds.
How many languages does Vocads support?
Vocads supports over 12 languages for conducting voice agents, making it suitable for global deployment. The platform allows you to choose the language for your campaign, which also sets the language of the editor interface. You can design multilingual conversations in just a few clicks using the no-code editor, enabling brands to reach diverse markets with localized voice interactions.
What types of voice agents can I create?
Vocads offers 4 main voice AI agents: Smart Voicemail that manages high call volumes and schedules meetings, Customer Follow-Up Assistant that keeps you connected 24/7 to re-engage dormant leads and capture new ones, Smart Survey for voice-powered surveys that capture deeper insights and testimonials, and general Phone Call Agents that can make and receive calls. You can also deploy Website Agents on desktop for enhanced customer experience. All agents can be created from templates or using the Genius Agent wizard.
How long does it take to set up a Vocads campaign?
You can create a voice agent in as little as 30 seconds using the Genius Agent creation wizard, or in minutes using pre-built templates. The platform allows you to deploy surveys in less than 30 seconds after choosing the length and language. Creating a personalized landing page takes just 3 steps (load logo, load wallpaper, adjust). The entire workflow from creation to deployment is designed for speed, with the ability to launch instantly after selecting a template.
What analytics and reporting does Vocads provide?
Vocads provides comprehensive real-time analysis with instant actionability. Features include real-time data visualization, statistics, graphs, topics and trends displayed as soon as a respondent completes a survey, subject extraction, sentiment analysis, automatic summaries, and recommendations. The Starter plan offers data analytics once/day, while the Free trial provides analytics once/week. Enterprise plans offer custom analytics frequency. All analytics are designed for quick decision-making and instant actionability.
Is Vocads GDPR compliant?
Yes, Vocads maintains GDPR-compliant infrastructure with protected data and data-compliant infrastructure. The platform prioritizes data security and sovereignty, ensuring businesses maintain full control over their collected information. This GDPR compliance is a key advantage for organizations that prioritize privacy and security, particularly for European companies and those handling sensitive customer data.
Can I integrate Vocads with my existing systems?
Yes, Vocads integrates seamlessly with existing systems. You can plug any database into the studio and let the agent handle customer inquiries. The platform allows you to integrate your best-in-class solutions to create the perfect AI Agent experience. For phone canal features, Slack support canal is included. The platform supports both inbound and outbound phone solutions, and agents can be deployed through web canal or phone canal depending on your needs.
What voice options are available in Vocads?
Vocads offers 7 different voices provided by both Google and Acapela. You can choose from basic voices on the Free trial or upgrade to premium voices on Starter and Enterprise plans. The voices allow you to assert your brand identity and get your message across the right way. The widget also adapts to your graphic charter for a cohesive visual experience. Custom voices may be available for Enterprise customers.
What support options does Vocads offer?
Vocads provides email support on all plans including the Free trial and Starter plans. The Free trial includes email support, Starter plans include email support, and Enterprise plans upgrade to team support. Additionally, the Pay As You Go and AI Agent plans include Slack support canal. The platform also offers an Academy with tutorials on creating voice campaigns, mastering the drag & drop system, and building personalized landing pages. Setup instructions and implementation guides are available in the knowledge base.