Zigpoll
Zigpoll is a survey and feedback platform targeted at businesses looking to collect zero-party data from their customers. Through this interactive tool, busines...
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What is Zigpoll?
Zigpoll is a contextual micro-survey platform built specifically for eCommerce brands to gather targeted customer feedback at the right moment. It enables businesses to create interactive on-site popups, post-purchase surveys, exit-intent polls, NPS surveys, email surveys, and SMS surveys without needing any developer help. The platform integrates directly with Shopify, Klaviyo, and other eCommerce tools, allowing surveys to trigger based on purchase events and customer behavior.
Key features include AI-powered real-time insights that analyze responses automatically, 10+ question types with branching logic, 50% average response rate (10x industry standard), and synthetic market research capabilities that deliver hundreds of completions in minutes. Users can target audiences by behavior, purchase history, or customer segment, personalize messages with customer data, and access full analytics with charts. The platform supports 94+ languages and offers a no-code campaign builder.
Zigpoll is designed for growth-focused eCommerce brands, Shopify store owners, marketing teams, and businesses using Shopify, Magento, BigCommerce, WordPress, or custom implementations. It serves 20,000+ companies seeking to increase conversion rates, optimize landing pages, launch new products, improve attribution, and build robust customer profiles using zero-party data.
Zigpoll pricing
Pricing model: Freemium
Zigpoll offers 4 plans: Lite (Free forever) includes 100 responses/month, 100 emails/month, unlimited surveys, all question types, 100 synthetic responses, and basic integrations. Standard ($29/month) includes 500 responses/month, 2,500 emails/month, automatic AI insights, white label support, SMS surveys, and 1,000 synthetic responses. Advanced ($97/month) includes 2,000 responses/month, 10,000 emails/month, 3,000 synthetic responses, and API & MCP access. Ultimate ($194/month) includes unlimited responses/month, 10,000 emails/month, 5,000 synthetic responses, API & MCP access, and custom domain name. Annual billing saves 25%. No credit card required for free plan.
Zigpoll pros
- 50% average response rate - 10x industry standard
- Live in 5 minutes with no developer needed
- Free forever plan with 100 responses/month
- One-click Shopify app installation
- AI analyzes responses automatically in real-time
- Synthetic market research with instant results
- Unlimited surveys on all plans
- 10+ question types with branching logic
- SMS and email survey capabilities
- White label support on paid plans
- API and MCP access on Advanced+ plans
- Custom domain name on Ultimate plan
- 94+ languages supported
- Script under 20KB - won't slow down site
- Connects feedback to actual customer data not anonymous visitors
Zigpoll cons
- Only one survey per page allowed
- Free plan limited to 100 responses/month
- Email-only on free plan (100 emails/month)
- SMS surveys only on Standard plan and above
- API access requires Advanced plan ($97/mo)
- Custom domain only on Ultimate plan ($194/mo)
- Advanced integrations require upgrade from free
- Built primarily for eCommerce not B2B services
Frequently asked questions about Zigpoll
What is Zigpoll?
Zigpoll is a contextual micro-survey tool that creates small interactive surveys showing up where and when you want on your website. The data gathered from surveys and polls can be used to make your business better, increase conversion rate, and generate new leads.
How is Zigpoll different from Hotjar or other survey tools?
Zigpoll is built specifically for eCommerce. It integrates directly with Shopify, triggers surveys based on purchase events, and connects responses to actual customer data rather than anonymous visitors. This means feedback can be tied directly to order value, customer segments, and lifetime value.
Will this slow down my site?
No. The script is under 20KB and loads asynchronously. It won't affect Core Web Vitals or page speed scores.
What's included in the free plan?
Zigpoll Lite is free forever and includes unlimited surveys, up to 100 responses per month, all question types, basic integrations, and email support. No credit card required to start. You can upgrade anytime to unlock unlimited responses, advanced integrations, and AI-powered insights.
Can I have multiple surveys on my website?
Yes. You can have as many surveys as you want on your website. You can only show one survey per page though.
Can I put a specific survey on a specific page of my website?
Yes. You can specify what pages you want a survey to show up on using Page Rules. You can exclude certain pages or match certain pages based on a variety of options.
Does this work for all websites?
Yes. All you need to do is copy the embed code and place it within the head tag of your website and you will be all set.
Can I customize my Zigpoll?
Yes. You can change all the colors of your Zigpoll using the display tab. Each survey can have a different color scheme if you prefer.
Can I customize when my Zigpoll shows up?
Yes. You can control where and when the survey shows up using the visibility tab. You can control each survey separately or all of them in bulk if you prefer.
What is synthetic market research?
Synthetic market research lets you get instant answers from any audience with AI respondents. You create a survey with any question types and branching logic, define audience profiles from 9+ templates or build custom ones, and get hundreds of completions in minutes with 100% completion rate. AI respondents follow branching rules and skip logic, responses work in 94+ languages, and results feed directly into Zigpoll's analytics and AI insights.