Albus
Springworks (formerly offering Albus) is an HR technology platform serving 5,000+ companies with AI recruitment, background checks, and employee engagement tools.
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What is Albus?
Albus is an AI-powered knowledge bot for Slack and Microsoft Teams that serves as a universal workplace search tool and intelligent web assistant. It trains on your internal company documents from Google Drive, Notion, and 100+ other workplace applications to instantly answer employee questions with personalized, context-aware responses. The tool creates a single source of truth for your organization by collating data from multiple connected sources into a centralized knowledge base that team members can access directly within their Slack or Teams workspace.
Key features include conversational chatbot powered by GPT-4 and Cohere for natural language understanding, permissions-aware search that respects employee data access levels, one-click integration with 25-100+ workplace applications including CRMs, ticketing systems, HRIS, and knowledge management tools, thread summarization capabilities, and the ability to handle both structured and unstructured data without specific formatting requirements. Albus goes beyond basic keyword matching by understanding context and providing exact answers to complex questions.
Albus is designed for customer success teams who need to instantly address complex customer queries, HR employee helpdesks handling repetitive questions about leaves and credentials, product management teams tracking progress across Jira and PRDs, and sales/marketing teams finding marketing resources quickly. It's ideal for companies of any size wanting to enhance workplace productivity, reduce time spent searching across multiple apps, and enable employees to get answers without remembering file names or locations.
The tool emphasizes security and compliance with SOC 2 Type II, ISO 27001, ISO 27701, and GDPR certifications, ensuring sensitive company information remains protected while delivering accurate, fast responses with human-like comprehension skills.
Albus pricing
Pricing model: Freemium
Albus offers a free-forever plan and paid Pro plans. The free plan includes 50 questions per month for the entire team, anyone can ask without license requirements, access to company wikis and workplace applications like HubSpot and Intercom, custom PDF documents support, and features like admin escalations and team auto answers. The paid license costs $25/license/month (some sources indicate $9.99/license/month) and includes 100 questions per license per month. Add-on questions are available at $4.99 for 100 additional questions. Free trial lasts 30 days or 50 questions (whichever ends first) for the workspace. Paid plans include 4 million tokens per license monthly with a 30-day reset cycle from purchase date, while free plan resets on the 1st of each month. Pricing is sales-led with contact form rather than self-serve checkout.
Albus pros
- Instant answers to employee questions without switching between apps
- Powered by GPT-4 and Cohere for advanced AI capabilities
- Integrates with 100+ workplace applications including Google Drive and Notion
- One-click integration with 25+ workplace applications
- Permissions-aware search respects employee data access levels
- No specific data formatting requirement - works with any document type
- Understands context beyond basic keyword matching
- Retrieves both structured and unstructured data
- Thread summarization feature for long discussions
- Continuous learning - improves responses as more people use it
- SOC 2 Type II, ISO 27001, ISO 27701 certified and GDPR compliant
- Real-time responses eliminate prolonged email exchanges
- Works directly within Slack and Microsoft Teams
- Can create wikis for different employee groups to maintain data privacy
- Analytics on most common questions and employee doubts
- Additional AI assistant capabilities for idea generation and content creation
- 99% accuracy means no do-overs on information retrieval
Albus cons
- Free plan limited to 50 questions per month for entire team
- Paid license costs $25/license/month (some sources say $9.99)
- Each license includes only 100 questions per month
- Add-on questions cost $4.99 for 100 additional questions
- Free trial lasts only 30 days or 50 questions (whichever ends first)
- Only licensed users can ask questions on paid plans
- Sales-led pricing with no self-serve tiers published publicly
- May not understand questions in threads with multiple messages
- 4 million token monthly limit on free plan for training
Frequently asked questions about Albus
What is Albus and what does it do?
Albus is an AI-powered knowledge bot for Slack and Microsoft Teams that serves as a universal workplace search tool. It trains on your internal company documents from Google Drive, Notion, and 100+ other workplace apps to instantly answer employee questions with personalized, context-aware responses. When someone asks a question, Albus scans all connected sources and provides the most relevant answers immediately.
How do I train Albus on my company documents?
You train Albus to recognize your internal company docs by either uploading your company documents directly or granting access to public channels and connected workplace applications. The training is quick and easy, requiring you to do it only once. Once trained, you can start asking questions directly in Slack, and Albus will search your company docs and provide the most relevant answers.
Which workplace applications does Albus integrate with?
Albus integrates with 100+ commonly used workplace applications including CRMs, ticketing systems, human resource management systems, and knowledge management tools. It offers one-click integration with 25+ workplace applications including Google Drive, Notion, Slack, Microsoft Teams, GitHub, HubSpot, Intercom, Jira, and Confluence. Popular integrations include Google Drive, Notion, Slack, MS Teams, and custom PDF documents.
Is Albus secure and what compliance standards does it meet?
Yes, Albus prioritizes data security at every step. It is SOC 2 Type II certified, ISO 27001 certified, ISO 27701 certified, and GDPR compliant. Additionally, Albus is permissions-aware and understands every employee's access to data, sharing information based on their access level in the origin source. You can create wikis for different groups of employees to maintain data privacy among different teams.
What is the difference between free and paid plans?
The free plan includes 50 questions per month for the entire team, anyone can ask without license requirements, access to company wikis and workplace applications, custom PDF documents, and features like admin escalations and team auto answers with 4 million tokens monthly resetting on the 1st of each month. The paid plan at $25/license/month includes 100 questions per license per month, 4 million tokens per license with a 30-day reset cycle from purchase date, and leftover tokens carry forward to the next month.
How many questions can I ask with Albus?
During the free trial, your workspace can ask up to 50 questions (lasting 30 days or until 50 questions, whichever ends first). On the free-forever plan, the entire team gets 50 questions per month. On paid plans, each license includes 100 questions per month. If you exceed your quota, you can purchase add-on questions at $4.99 for 100 additional questions for both company and non-company email accounts.
Can Albus work in Microsoft Teams as well as Slack?
Yes, Albus works seamlessly in both Slack and Microsoft Teams. You can find information across your workplace apps using AI without leaving Microsoft Teams. Albus connects with 50+ work apps and provides the same unified search experience in both platforms, allowing teams to get information at their fingertips with everything one message away.
What AI technologies power Albus?
Albus is powered by GPT-4 and Cohere, two of the most advanced AI technologies available today. Additionally, Albus utilizes Microsoft Azure OpenAI to extract information from documents and applications that you connect. For some implementations, it also uses Jina AI's Embedding and Reranker models with an LLM for generating answers, making it incredibly accurate, fast, and easy to use with human-like comprehension skills.
How does Albus handle permissions and data privacy?
Albus is permissions-aware and understands every employee's access to data in its origin source. When an employee asks a question, Albus shares information based on their access level to the data in the original application. This means employees only see answers they're authorized to access. You can also create wikis for different groups of employees to maintain data privacy among different teams, ensuring sensitive information remains protected.
What teams use Albus and for what purposes?
Albus is used across multiple teams: Customer Success teams instantly address complex customer queries without waiting for engineering or jumping between resources; HR Employee Helpdesks tackle repetitive HR questions around leaves, allowances, and credentials allowing HR to focus on strategic tasks; Product Management teams track progress without hopping between Jira, Slack, and PRDs; Sales and Marketing teams find and leverage marketing resources and collateral in seconds; and all employees get instant answers to their questions without searching multiple apps.