AutoChat
Auto Chat is a leading tool offering advanced solutions for enhancing business performance through automated WhatsApp interactions. Riding ...
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What is AutoChat?
AutoChat is a powerful WhatsApp Business automation platform designed to streamline customer communication for businesses. It allows users to keep their existing WhatsApp Business app and number while adding AI-driven automation features like chatbots, bulk messaging, and response automation. As an official Meta badged partner, AutoChat enhances efficiency without requiring migration or new numbers.
Key features include automated responses to common inquiries, conversation delegation among team members via a mobile staff app, media sharing, tagging, and business insights. The platform supports calling functionality alongside automation, proactive engagement, and integration with WhatsApp Cloud API. Businesses can manage sales, support, and notifications seamlessly.
It is ideal for small to medium businesses, e-commerce stores, startups, and customer service teams seeking to reduce manual work, improve response times, and scale communications on WhatsApp. AutoChat frees teams for high-value tasks while maintaining full control over chats and history.
The tool offers flexible plans with unlimited messages and users, focusing on WhatsApp-specific automation for better engagement and sales conversion.
AutoChat pricing
Pricing model: Freemium
Free trial available. Starter Plan: ₹1,200/month or ₹12,000/year (1 official price +). Medium Plan: ₹3,000/month or ₹28,000/year (3 official prices +). Premium Plan: ₹7,000/month or ₹60,000/year (7 official prices +). Enterprise: Starting from ₹4 Lakh, contact [email protected]. Monthly or yearly billing via Paypal/RazorPay; cancel anytime, no refunds mid-subscription.
AutoChat pros
- Keeps existing WhatsApp number and app
- Official Meta badged partner for security
- Supports full calling functionality
- No migration or data loss required
- Automates responses to common queries
- Delegates conversations to colleagues
- Tagging for organized chat management
- Sends media files in chats
- Staff mobile app for Android
- Unlimited messages and team members
- Business insights on customer sessions
- Proactive engagement triggers
- Bulk messaging capabilities
- Cloud-based for easy access
- Flexible automation options
- Retains complete chat history
- Integrates WhatsApp Cloud API
AutoChat cons
- Minor syncing bugs in business-initiated messages
- Android-only staff app currently
- Custom integrations may cost extra
- Calling via API still in beta elsewhere
- Requires internet for cloud features
- Enterprise plan starts high at 4 Lakh INR
- Limited to WhatsApp platform
- Data not encrypted per app policy
- No data deletion option in app
Frequently asked questions about AutoChat
Can I keep my existing WhatsApp Business app?
Yes, AutoChat allows you to retain your current WhatsApp Business app and account without deleting or migrating anything, adding automation seamlessly.
Do I need a new phone number?
No, use the same WhatsApp number for all features, including automation, without needing a second number.
Is calling supported with automation?
Yes, maintain full calling functionality from your existing app while using AutoChat's automation features.
What automation does AutoChat offer?
Automate responses to inquiries, bulk messaging, chatbots, proactive triggers, and sales management on WhatsApp.
Is there a mobile app for staff?
Yes, the AutoChat Android app lets staff engage customers, delegate chats, tag messages, and send media directly.
What is the pricing structure?
Plans start at Starter ₹1,200/month (1 official price), up to Premium ₹7,000/month (7 official prices), with yearly discounts and enterprise options from ₹4 Lakh.
Can I cancel my subscription?
Yes, cancel anytime with no further charges, though refunds are not provided mid-subscription duration.
Is AutoChat secure?
As an official Meta badged partner, it ensures complete security and legitimacy for business communications on WhatsApp.
Does it support team collaboration?
Yes, unlimited team members can access chats, delegate conversations, and use features like tagging for efficient management.
Are there any limitations?
Minor bugs in syncing for business-initiated messages exist, and custom integrations may incur additional charges based on requirements.