Chat Thing
Chat Thing is an AI chatbot tool that enables users to create chatbots easily using existing data from various sources such as Notion, Goog...
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What is Chat Thing?
Chat Thing is an AI-powered platform that enables users to create custom chatbots trained on their own data sources such as websites, Notion pages, PDFs, help docs, and FAQs. These bots provide 24/7 automated customer support by answering repetitive questions instantly, reducing the need for human intervention in handling common inquiries like opening hours or password resets. The tool integrates seamlessly into websites with a single line of code, supports multi-channel deployment including Slack, Discord, WhatsApp, Telegram, and Email, and offers advanced features like power-ups for tool calling and bot tasks.
Key features include quick 5-minute setup without coding, automatic syncing of data sources to keep bots updated, customizable branding with colors, logos, and tone of voice, and multilingual support in over 50 languages. Users maintain full control through a dashboard to view, search, and analyze all conversations, with options for human handoff on complex queries, customer feedback ratings, and analytics to identify documentation gaps. Trusted by over 10,000 businesses, it grounds responses in provided knowledge to ensure accuracy and privacy, never using user data for model training.
It is ideal for businesses seeking efficient customer support automation, help desk teams tired of repetitive tickets, e-commerce sites needing after-hours assistance, and internal teams using bots for HR queries or knowledge bases. Small projects and personal use benefit from the free tier, while growing companies scale with paid plans offering more bots, tokens, and integrations. Overall, Chat Thing streamlines communication, enhances user experience, and frees up time for high-value interactions.
Chat Thing pricing
Pricing model: Freemium
Free tier: 1 chatbot, 1 data source, 600,000 storage tokens, 80,000 message tokens, no credit card required. Basic: $11.67/month (billed $140 annually) - 3 chatbots, 1 data source per bot, 3M storage tokens, 3.5M message tokens, theming, power-ups. Standard: $40.83/month (billed $490 annually) - 6 chatbots, 3 data sources per bot, 10M storage, 19M message tokens, no logo, advanced models, integrations, API, bot tasks. Pro: $82.50/month (billed $990 annually, most popular) - 20 chatbots, 10 data sources, 40M storage, 38M message tokens, analytics. Enterprise: $249.17/month (billed $2990 annually) - 50 chatbots, unlimited data sources, 120M tokens each, own OpenAI key, more bot tasks. Annual plans save two months.
Chat Thing pros
- 5-minute no-code setup
- Trains on websites and Notion
- 24/7 automated responses
- Integrates with Slack and Discord
- Customizable widget branding
- Multilingual in 50+ languages
- Private data handling
- Conversation analytics dashboard
- Human handoff capability
- Auto-syncs data sources
- Power-ups for tool calling
- Bot tasks automation
- Chat summaries feature
- Remove ChatThing logo
- Supports GPT-4o and Claude
- WhatsApp and Telegram channels
- Customer rating feedback
- Shareable conversation links
Chat Thing cons
- Free tier limits to 1 bot
- Token limits on all plans
- Enterprise requires custom contact
- Logo removal only on paid plans
- Limited data sources on Basic
- No unlimited bots on lower tiers
- API access from Standard up
- Bot tasks restricted by plan
- Own OpenAI key only on Enterprise
- Potential high costs for heavy use
Frequently asked questions about Chat Thing
How long does setup take?
Setup takes just 5 minutes with no code required; copy one line of code into your website to add the AI assistant widget.
What data sources can I connect?
Connect your website, Notion pages, help docs, PDFs, FAQs, and more; the bot automatically stays up to date when content changes.
Does it support multiple languages?
Yes, train in English and get responses in 50+ languages, perfect for international customers.
Can I customize the chat widget?
Yes, customize colors, logos, and tone of voice to match your brand; works on WordPress, Shopify, Squarespace, and custom sites.
What integrations are available?
Integrates with websites, Slack, Discord, WhatsApp, Telegram, Email; API access available on Standard and higher plans.
Is my data private?
Yes, your data stays private and secure; Chat Thing never uses it to train AI models.
Can I view conversations?
Yes, see every conversation in a searchable dashboard, spot trends, enable human handoff, and get customer ratings.
What are storage and message tokens?
Storage tokens measure data ingested from sources monthly; message tokens track bot interactions; limits reset monthly per plan.
What are Power-Ups?
Power-Ups enable tool calling for advanced bot capabilities like client-side functions, available on all plans.
How does the free tier work?
Free tier allows 1 chatbot, 1 data source, 600k storage tokens, 80k message tokens for testing personal use and small projects, no credit card needed.