ChatBuild AI
ChatBuild AI is an intuitive platform enabling users to create custom-trained AI chatbots for their websites, without requiring any coding experience. The tool ...
Last verified:
What is ChatBuild AI?
ChatBuild AI is a no-code platform that enables businesses to create custom, AI-powered chatbot widgets for their websites in minutes. The tool allows users to train their chatbot by uploading custom data including URL links, PDF files, sitemaps, CSV files, and website content, ensuring the bot provides accurate, personalized responses to visitor inquiries. It functions as a dedicated 24/7 customer support assistant that answers questions instantly without requiring any coding experience.
Key features include real-time live chat for instant customer support, comprehensive chat history management with export capabilities, detailed analytics and visitor behavior analysis, lead capture functionality, and custom branding options. The platform offers one-click integration through a simple code snippet that works with WordPress, Shopify, Wix, and custom websites. Users can monitor conversations, gather insights, and seamlessly hand off to human agents when needed.
ChatBuild AI is ideal for small business owners, e-commerce teams, marketing professionals, customer support managers, healthcare providers, real estate agents, hospitality businesses, freelancers, consultants, nonprofits, and tech startups looking to automate customer interactions, increase website conversions by up to 30%, and scale support operations efficiently without technical expertise.
ChatBuild AI pricing
Pricing model: Freemium
Free tier: 300 AI credits (150 user messages + 150 bot messages) when you sign up, no credit card required. Pro plan: $39.99/month (up to 5k messages per month, live chat feature, up to 100 web pages, 10 file uploads, 10MB per file, 1 chatbot, custom branding, email support). Premium plan: $84.99/month (up to 20k messages per month, most popular). Enterprise plan: $349.99/month (up to 100k messages per month). You can cancel or upgrade your plan at any time.
ChatBuild AI pros
- No coding experience required for setup
- Custom AI training with user's own data
- Supports multiple file types including PDFs, URLs, sitemaps, CSVs
- Real-time live chat feature on all plans
- 24/7 automated customer support
- Simple one-click website integration
- Works with WordPress, Shopify, Wix, and custom sites
- Comprehensive chat history with export options
- Detailed analytics and insights dashboard
- Visitor behavior analysis tracking
- Lead capture functionality built-in
- Custom branding options available
- No credit card required for free tier
- 300 free credits when signing up
- Cancel or upgrade plan at any time
- Email support available
- Increases website conversions by up to 30%
- Multi-industry chatbot templates
- Easy conversation tracking
- Simple intuitive no-code interface
ChatBuild AI cons
- Limited advanced customization for developers
- May require manual data uploads for training
- Pro plan limited to 5k messages monthly
- Only 100 web pages on starter plan
- 10 file upload limit on lower plans
- 10MB per file upload maximum
- Only 1 chatbot per account on basic plans
- No phone support available
- Premium plan is $84.99/month which is pricey
- Enterprise plan at $349.99/month expensive for small businesses
Frequently asked questions about ChatBuild AI
Do I need coding experience to use ChatBuild AI?
No coding experience is needed. ChatBuild AI is a completely no-code platform that lets you create and train your AI chatbot by filling out a simple form and uploading your documents or website content. Integration is done through copying and pasting a simple code snippet.
What types of data can I use to train my chatbot?
You can train your chatbot by uploading URL links, PDF files, sitemaps, CSV files, and your website content. The AI learns from your specific data to provide accurate, personalized responses to your customers.
How do I add the chatbot to my website?
After creating and training your chatbot, simply copy and paste a simple code snippet into your website. This one-click integration works with WordPress, Shopify, Wix, and custom websites without technical expertise.
Is there a free trial or free tier available?
Yes, ChatBuild AI offers 300 free credits when you sign up with no credit card required. This free tier includes 150 messages from users and 150 messages from your chatbot, allowing you to test the platform before upgrading.
Can I view and export chat history?
Yes, ChatBuild AI provides comprehensive conversation management where you can access all your chat history in an organized timeline, export chat transcripts for backup or analysis, and track detailed conversation metrics and engagement patterns.
Does the chatbot work 24/7?
Yes, your ChatBuild AI chatbot handles customer inquiries 24/7 as a dedicated support agent trained on your data, providing instant responses to visitor questions around the clock without requiring human staff.
What's included in the live chat feature?
The live chat feature enables real-time communication with customers, allowing you to answer their questions and provide instant support. This feature is available on all plans including the Pro plan, increasing customer engagement and support availability.
Can I upgrade or cancel my plan later?
Yes, you can cancel or upgrade your plan at any time with no restrictions. This flexibility allows you to start with a lower tier and move to Premium or Enterprise as your business needs grow.
How does ChatBuild AI increase conversions?
ChatBuild AI can increase website conversions by up to 30% by providing instant 24/7 support that answers visitor questions immediately, capturing leads through built-in lead capture functionality, and keeping visitors engaged with personalized responses trained on your content.
What support options are available if I need help?
ChatBuild AI provides support via email at [email protected]. You can also check the frequently asked questions on the pricing page before purchasing a plan for common questions about features and plans.