Circleback
Circleback is an AI-powered tool that assists with creating meeting notes and managing workflows in real time. It is compatible with multiple digital platforms ...
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What is Circleback?
Circleback is an AI‑powered meeting assistant that records, transcribes, and summarizes conversations from both online and in‑person meetings, then turns them into structured notes and action items. It captures audio or video from platforms such as Zoom, Google Meet, Microsoft Teams, and mobile calls, applies speaker recognition, and automatically assigns follow‑up tasks to the right people while keeping the notes time‑coded and searchable.
Key features include AI‑generated meeting notes tied to a continuous transcript, automatic action‑item extraction with assignment, and the ability to search across all past meetings by asking natural‑language questions. The tool also supports automations that trigger actions in other apps (for example, creating tasks in project tools or sending follow‑up emails) and offers integrations with calendars, email, Slack, Notion, Salesforce, HubSpot, Linear, monday.com, Zapier, and hundreds of other services.
Circleback is designed for individual knowledge workers, remote or hybrid teams, salespeople, customer‑success managers, founders, and any organization that runs frequent meetings and wants to reduce note‑taking overhead, improve follow‑through on commitments, and build a searchable archive of decisions and discussions. The mobile and desktop apps let users record on‑the‑go conversations, import past recordings, and sync across devices so that notes and action items stay where the team already works.
The system emphasizes privacy and security, with data‑handling controls and enterprise‑grade security practices, and it supports over 100 languages with accent‑ and domain‑aware transcription. By combining precise meeting capture, AI‑driven organization, cross‑app automation, and federated search across all conversations, Circleback aims to turn meetings into a structured, auditable workflow rather than a series of ephemeral calls.
Circleback pricing
Pricing model: Paid
Circleback offers a 7‑day free trial with full access to all features; after the trial there is no ongoing free tier. The Individual plan starts at a monthly price above the lowest‑tier competitors and includes AI notes for unlimited meetings, auto‑assigned action items, transcription with speaker recognition, automations, video and audio playback, search across all conversations, in‑person recording, import of past recordings, integration with 1,000+ apps, automatic notes sharing, support for over 100 languages, and AI‑generated custom insights for a single user. The Team plan adds shared meetings across the team, AI search across all shared meetings, custom data retention settings, Slack huddles support, inline commenting, default and enforced team settings, team automations, centralized billing, usage dashboards, meeting participant customization, and access‑management controls, billed per user per month. The Enterprise plan includes everything in the Team plan plus priority support, onboarding and automation support, and advanced security controls, with custom pricing based on organizational needs. Annual billing provides a discount that effectively gives users about two months free compared with the monthly rate.
Circleback pros
- AI‑generated meeting notes for unlimited meetings
- Automatic action‑item extraction and assignment
- High‑accuracy transcription with speaker recognition
- Works for both online and in‑person meetings
- Support for over 100 languages
- In‑app search across all meetings with cited answers
- Automations that trigger actions in other apps after meetings
- Integrates with 1,000+ apps including Slack, Notion, Salesforce, HubSpot, Linear, monday.com, Zapier
- Mobile apps for iOS and Android to record meetings on the go
- Desktop apps for macOS and Windows without relying on a meeting‑room bot
- Ability to import past audio or video recordings into the system
- Automatic sharing of notes and action items with attendees
- AI‑generated custom insights from meeting data
- Team‑level sharing and collaboration features
- Centralized billing and usage dashboards for teams
- Custom data retention and access‑management controls
- Priority support and onboarding help under Enterprise
Circleback cons
- No permanent free plan, only a 7‑day trial
- Pricing may be high for large teams at per‑user tiers
- Mobile and desktop apps require separate installation and setup
- Advanced features and configurations may have a learning curve
- Some advanced security or compliance features are gated behind Enterprise
- Performance depends on audio quality and network conditions
- Limited control over very granular AI behavior in notes generation
- Organizations with strict on‑prem or offline requirements may find it less flexible
Frequently asked questions about Circleback
Does Circleback work for in‑person meetings?
Yes, Circleback can record and process in‑person meetings using the mobile or desktop apps; it captures audio, generates a transcript with speaker recognition, creates structured notes, and surfaces action items and insights for those conversations just as it does for online calls.
Can I use Circleback without a bot in the meeting?
Yes, Circleback offers desktop apps for macOS and Windows that record meetings without requiring a bot to join the call, so you can capture conversations directly from your computer while still getting AI‑generated notes, action items, and automations.
Does Circleback work on my phone?
Yes, Circleback provides mobile apps for iOS and Android that let you record meetings on the go, generate transcripts and notes, and keep your notes synced across devices so you can access them wherever you work.
Is my data used to train AI models?
Circleback emphasizes privacy and security and states that it is built with best‑in‑class practices to keep your meeting data private; the site indicates that your data is not used for training external AI models in the way some consumer platforms do, focusing instead on secure, user‑controlled processing.
What meeting platforms does Circleback work with?
Circleback supports major online meeting platforms including Zoom, Google Meet, and Microsoft Teams, as well as in‑person meetings and personal calls recorded via the mobile or desktop apps, and it can also import past audio or video recordings for processing.
What languages are supported?
Circleback supports over 100 languages with transcription that is tuned for accents and technical or domain‑specific terms, enabling accurate notes and action‑item extraction for multilingual teams and global organizations.
Can I change plans, upgrade, or downgrade whenever I want?
Yes, the pricing page indicates that you can change plans, upgrade, or downgrade at any time, with billing prorated according to the plan level and subscription period so that teams can adjust as their needs evolve.
Do I need to pay for everyone on my team if not all attend meetings?
No, Circleback allows unlimited viewers who can read shared meeting notes without consuming a paid seat, so you only pay for active users who create or manage meetings while still sharing insights with larger audiences.
What is the cancellation policy?
The cancellation policy lets you cancel your subscription at any time; access continues through the end of the current billing period, and there are no additional setup or termination fees beyond the stated plan pricing.
Does Circleback offer discounts for nonprofits or education?
Yes, Circleback explicitly mentions it has special discount programs for nonprofit organizations and for educational institutions, allowing eligible teams to use the tool at reduced rates compared with the standard Individual and Team pricing.