Droxy
Droxy is an AI tool that enables users to create custom chatbots from any type of content, without the need for coding. It is primarily aim...
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What is Droxy?
Droxy is an all-in-one AI platform that enables businesses to create, customize, and deploy customer-facing AI agents across any communication channel. These AI-powered agents function as virtual employees that know everything about your business and communicate in your brand's voice. The platform supports AI Website Agents, AI Phone Agents, AI Messaging Agents, and AI Commenting Agents, allowing businesses to handle customer inquiries, qualify leads, book appointments, and provide product recommendations 24/7 without human intervention.
Key features include comprehensive knowledge integration from websites, PDFs, YouTube videos, Google Drive, and e-commerce stores like Shopify; automatic knowledge sync to keep agents up-to-date; multilingual support in 95+ languages; real-time insights and analytics; seamless human hand-off capabilities; appointment scheduling; and Zapier integration plus a custom Droxy API. The platform uses cutting-edge AI from OpenAI (GPT-4o mini, GPT-4o, GPT-4o Realtime), Anthropic (Claude 3.5), Google (Gemini), and Meta.
Droxy is designed for businesses across multiple industries including home services, ecommerce, hospitality, real estate, health practices, automotive dealerships, and legal services. It's ideal for small projects and startups (Basic plan), high-volume companies (Advanced plan), and power users or enterprises (Enterprise plan). The platform claims to serve 30K+ businesses and helps reduce customer wait times, increase lead conversion from 10% to 25%, and eliminate time spent on repetitive customer questions.
Droxy pricing
Pricing model: Freemium
Droxy offers three paid plans with monthly and annual billing (annual saves 20%): Basic Plan ($20/month monthly, $16/month annually) for small projects and startups - includes 600k knowledge tokens/month, 3M message tokens/month, 10 knowledge items/agent, 30 call minutes/month, 100 comment replies/month, deploy to any channel. Advanced Plan ($100/month monthly, $80/month annually) for high-volume companies - includes 9M knowledge tokens/month, 14M message tokens/month, 100 knowledge items/agent, 175 call minutes/month, 500 comment replies/month. Enterprise Plan ($300/month monthly, $240/month annually) for power users and enterprises - includes 36M knowledge tokens/month, 45M message tokens/month, unlimited knowledge items/agent, 600 call minutes/month, 1000 comment replies/month. A free Starter tier with limited features and monthly credit limits is also available. All plans include diverse knowledge sources, Google Drive integration, automatic knowledge sync, website/Discord/Messenger/Instagram/WhatsApp integration, human takeover, image/voice messages, Shopify products, product recommendations, GPT-4o/Claude/Gemini models, analytics, appointment scheduling, lead collection, Zapier, Droxy API, and customizable agent appearance.
Droxy pros
- Launch and monitor first agent in minutes
- 24/7 message and call handling without human intervention
- Responds to customers instantly instead of 5 minutes to several days
- 100% call pickup rate compared to 60-70% without Droxy
- Increases lead conversion rate from 10% to 25%
- Starts from $20/month versus $5,000-10,000/month for human labor
- Zero hours per week on repetitive customer questions
- Deploy agents to any channel including website, phone, Instagram, WhatsApp
- Communicate in 95+ languages instantly with no extra setup
- Customize agent tone and style to match your brand voice
- Integrate knowledge from websites, PDFs, YouTube videos, Google Drive, Shopify
- Automatic knowledge sync keeps agent up-to-date
- Real-time analytics to uncover behavior trends and optimize service
- Seamless human hand-off when needed
- Powered by industry-leading models from OpenAI, Anthropic, Google, Meta
- Zapier integration and custom Droxy API for workflows
- Appointment scheduling and lead collection built-in
- Smart guardrails prevent agent from discussing topics outside knowledge base
- Multilingual human-like voices for phone agents
- Password protected share links and agent dashboard sharing
Droxy cons
- Learning curve for beginners due to extensive features
- No offline mode - requires constant internet connectivity
- Limited free plan features with constraints on credits
- Occasional integration complexities with less common applications
- Comment replies feature still coming soon (not fully available)
- Basic plan limited to only 10 knowledge items per agent
- Basic plan includes only 30 call minutes per month
- Higher-priced Enterprise plan at $300/month may be costly for small businesses
- Potential data biases from AI models
- Resource intensive platform requiring good internet
Frequently asked questions about Droxy
What is Droxy and what does it do?
Droxy is an all-in-one platform for customer-facing AI agents across any channel. It allows you to create AI agents that know everything about your business and talk in your brand's voice. These agents handle customer inquiries across websites, phone, social media, and messaging platforms. They can qualify leads, book appointments, respond to complex customer questions about products and services, collect leads automatically, and provide smart product recommendations - all 24/7 without human intervention.
How quickly can I set up a Droxy agent?
You can have an agent ready to talk to your customers in minutes. The setup is very simple: ground your agent by inputting your business knowledge and defining your brand voice, set goals, deploy to any channel, then monitor and analyze performance. The platform is designed to be easy to build, manage, monitor, and scale without requiring coding skills.
What channels can I deploy my Droxy agent to?
Droxy agents can be deployed to any channel including AI Website Agent for your website, AI Phone Agent for calls, AI Messaging Agent for Instagram, WhatsApp, Facebook Messenger, and Discord, and AI Commenting Agent for social media comments. All plans include website integration, Discord integration, Messenger integration, Instagram integration, and WhatsApp integration.
What languages does Droxy support?
Droxy supports communication in 95+ languages instantly with no extra setup needed. This includes Czech, English, Spanish, Bulgarian, Arabic, Japanese, Polish, Dutch, Thai, Italian, German, Croatian, Indonesian, Chinese, Finnish, Ukrainian, Serbian, Latvian, Danish, Norwegian, Korean, Swedish, Estonian, Austrian, Portuguese, Hungarian, Slovak, Turkish, Greek, French, and many more.
How do I build my agent's knowledge base?
You can build your agent's knowledge from comprehensive sources including websites (single link or full website crawl), PDFs, YouTube videos (paste direct link or search in modal), Google Drive (connect account and select files/folders), e-commerce stores like Shopify, and custom text input. The platform offers automatic knowledge sync to keep your agent up-to-date with changes from your data sources.
What AI models does Droxy use?
Droxy is powered by cutting-edge AI technology from industry-leading language models including OpenAI's GPT-4o mini, GPT-4o, and GPT-4o Realtime; Anthropic's Claude 3.5 Haiku and Claude 3.5 Sonnet; Google's Gemini Flash 1.5 and Gemini Pro 1.5; and Meta's models. All plans include access to these models.
Can Droxy handle phone calls and what are the limits?
Yes, Droxy has AI Phone Agents that handle calls with multilingual human-like voices. Call minutes vary by plan: Basic includes 30 call minutes/month, Advanced includes 175 call minutes/month, and Enterprise includes 600 call minutes/month. All plans include phone numbers and multilingual human-like voices. Droxy increases average picked up calls from 60-70% to 100%.
What happens if a customer needs to speak with a human?
Droxy provides seamless human hand-off capabilities. Features include Human Takeover, Email Handoff, Takeover Request, and call transfer. When needed, the agent can transfer the conversation to a human agent. All plans include human takeover functionality, ensuring customers can reach real people when complex issues require human intervention.
How does Droxy pricing compare to hiring human staff?
Droxy starts from $20/month for the Basic plan, compared to $5,000-10,000/month for human labor and licensing fees. With Droxy, you spend 0 hours per week on repetitive customer questions versus 10 hours per week without it. Response time goes from 5 minutes to several days down to instant, lead conversion increases from 10% to 25%, and call pickup goes from 60-70% to 100%.
What analytics and insights does Droxy provide?
Droxy offers real-time insights and analysis to uncover behavior trends and optimize your service. Analytics features include viewing all agent conversations, exporting all conversations, automatic AI conversation analysis, automatic AI contact analysis, and custom conversation analysis extraction. You can analyze customer interactions in real time with data on conversations, growth percentages, and source breakdowns (website, social media, etc.). All plans include full analytics capabilities.