Mendable
Mendable is a platform designed to help businesses build AI chat applications. Its fundamental offering includes training a secure AI on technical resources to ...
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What is Mendable?
Mendable.ai is an AI platform that enables companies to train secure, custom AIs on their technical resources, such as documentation and knowledge bases, to provide instant answers to customer and employee questions. It reduces support tickets and activation times by deploying knowledgeable AI assistants directly into docs, apps, or websites. Backed by Y Combinator, it's trusted by top companies like Langchain, 0x, and Snap for use cases including docs & knowledge bases, customer success enablement, sales enablement, and product copilots.
Key features include over 20 data connectors for sources like Google Drive, Notion, Zendesk, and Confluence, allowing easy ingestion via GUI or API. Users can customize the model with answer corrections for continuous training, custom prompts to control hallucinations and voice, support for multiple LLMs like GPT-4 and GPT-3.5-Turbo, and tools & actions for API integrations and automation. Enterprise-grade security features SOC 2 Type II compliance, SSO (SAML, OIDC, OAuth), RBAC, BYOK/BYOM, and rate limiting ensure safe deployment.
Mendable offers pre-built React and Vanilla JS components like search bars and chat bubbles, plus a robust API for custom builds, deployable anywhere from zero to production in minutes. Analytics provide insights into user queries, interactions, satisfaction, and usage to optimize performance. It's designed for small startups to Fortune 500 companies seeking to empower teams with AI-powered search without constant manual intervention.
Mendable pricing
Pricing model: Free
Free plan at $0/mo includes 500 message credits/month (GPT-3.5-Turbo: 1 credit/msg, GPT-4/Tool: 3 credits/msg, Claude-2: 2 credits/msg), pre-built components + API, unlimited data sources, analytics, model customization, data connectors (Notion, Zendesk, G-Drive, etc.). Enterprise custom plans for 500+ credits/mo add white-label components, custom fine-tuning/models, BYOK, SSO, data export, custom connectors, SLA & premium support. Pricing based on use case (internal/external), total monthly messages, and custom work; free for eligible open source projects.
Mendable pros
- One-line code deployment for components
- Unlimited data sources on free plan
- 20+ secure data connectors like Notion, Zendesk
- Continuous training via answer corrections
- Custom prompts prevent hallucinations
- Supports GPT-4, Claude-2, GPT-3.5-Turbo
- Tools and actions for API integrations
- Enterprise security with SOC 2 Type II
- SSO support for SAML, OIDC, OAuth
- RBAC at project and chunk levels
- BYOK and BYOM for compliance
- Analytics for query insights and usage
- Real-time data sync via CRON and webhooks
- Verified sources reduce inaccuracies
- Free for select open source projects
- White-label on enterprise plans
- Custom fine-tuning available
- Rate limiting prevents abuse
Mendable cons
- Free plan limited to 500 message credits
- GPT-4 costs 3 credits per message
- Powered by Mendable branding on free tier
- No full open source currently
- Custom plans require contacting sales
- No self-serve beyond free tier
- Tool usage deducts extra credits
- Accuracy not guaranteed at 100%
- Data training opt-out not immediate
- Enterprise features like SSO gated
Frequently asked questions about Mendable
Is it free?
We have a free plan that gives you 500 message credits per month. It is also free for certain open source projects. Contact us to see if your project is eligible.
Do you train your AI model with my code?
Currently, Mendable does not look at any of your repository's code. However, in the future we may add it. We will always give you the option to opt out of sharing your data.
How do I remove the Powered by Mendable?
To remove the Powered by Mendable, you need to upgrade to an enterprise or custom plan. Contact us at [email protected] and we can help you out.
How do I get an anon key?
To get your anon key you need to sign up at mendable.ai and create a project. Then you can find your anon key in the API Keys section of the dashboard. Anon keys are used for client-side while API keys are used for server-side.
Is there a free plan?
Mendable offers a free plan with 500 message credits per month. It is also free for certain open source projects. Contact us to see if your project is eligible.
Is GPT-4 pricing different?
Yes, right now GPT-4 will cost 3 requests per message instead of 1 (gpt-3.5-turbo). That means that instead of 500 messages, you will get around 166 messages if you only use GPT-4.
Can you correct the AI response?
Yes, Mendable offers a 'teach the model' functionality where you can correct the AI response and it will learn from it, enabling continuous training.
How can I integrate Mendable with my application?
Mendable provides pre-built React/Vanilla JS components and API for easy integration. Check the documentation at docs.mendable.ai for details on deploying search bars, chat bubbles, or custom builds.
Is it 100% accurate?
Like humans, AI will never be 100% accurate. Mendable grounds answers with verified sources from your data to reduce hallucinations, but we can't assure every solution is correct.
How does Mendable work?
Our application syncs with your documentation and support channels via 20+ connectors, then uses your docs and previously answered questions to suggest possible answers powered by customizable LLMs.