WowTo
WowTo is a comprehensive video knowledge base software, enabling users to build and host video libraries for a range of uses such as support, training, and educ...
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What is WowTo?
Wowto is an AI-powered platform designed to create instructional and support videos with AI voiceovers and avatars. It enables users to effortlessly capture workflows and step-by-step processes using the WowTo Chrome extension, turning screen recordings into professional support videos. Users can also import existing screen recordings, PowerPoint presentations, and PDF files to enhance them with multilingual AI voiceovers and dynamic effects.
Key features include Text-to-AI Voice conversion with 300+ AI voices in 20+ languages, AI avatars that speak directly to audiences in multiple languages, and a specialized How-to Video Editor. The editor offers essential features like blurring sensitive content, highlighting clicks for step-by-step guidance, adding annotations, and editing individual steps without re-recording the entire video. Wowto also provides a branded Video Knowledge Base with professional themes, in-app help widgets, and multiple sharing options including shareable links, embedding, and MP4 export.
Wowto is ideal for customer support teams creating support videos, employee training teams developing training materials, product teams creating feature walkthroughs, and educational content creators. The platform helps reduce support tickets by 28%, increase customer satisfaction by 80%, and reduce churn rate by 30%. It integrates with customer support apps like Intercom, Slack, Atlassian Jira, Atlassian Confluence, and Zapier.
WowTo pricing
Pricing model: Freemium
Wowto offers three pricing plans: Free Plan ($0/month, forever free): 3 how-to video projects, single creator, 1 knowledge base, WowTo domain, basic support. AI limits: Basic TTS, subtitle generation, 200 Talking Avatar Credits (lifetime), 20 minutes TTS/month, max 2 minutes per video, 2 languages per video, WowTo watermark. Includes Chrome extension for screen recording. Plus Plan ($25/month or $250/year): 25 how-to video projects, single user, 1 knowledge base, WowTo domain, embeddable KB widget, priority email support. AI limits: Premium TTS, subtitle generation, 1800 Talking Avatar Credits/month, 60 minutes TTS/month, max 10 minutes per video, 5 languages per video, no watermark. Includes Chrome extension, Atlassian Jira plugin, Atlassian Confluence plugin, Zapier Automation. Business Plan ($45/month or $450/year): 30 how-to video projects, unlimited collaborators, 2 knowledge bases, custom domain + SSL, embeddable KB widget, 24/7 email support, custom watermark, video analytics, interactive videos (soon). AI limits: Premium TTS, subtitle generation, 2800 Talking Avatar Credits/month, 100 minutes TTS/month, max 15 minutes per video, 7 languages per video. Includes all Plus integrations plus Intercom KB app and Slack internal support video channel. All plans include: PPT/PDF import, stock photos & videos access, HD output, Advanced HowTo Player.
WowTo pros
- Creates multilingual support videos with AI voiceovers in 20+ languages
- 300+ AI voice options with dialect choices
- AI avatars add personal touch and improve engagement
- Chrome extension for easy screen recording and workflow capture
- Converts PowerPoint and PDF training materials to videos
- Editable How-to Video Editor with blur and zoom effects
- Edit individual steps without re-recording entire video
- Blur sensitive content to protect information
- Automatic subtitle and transcript generation
- Create branded video knowledge base on custom domain
- Embed videos in website, help center, or training portal
- Export videos as MP4 for offline access
- Generate shareable links for easy distribution
- In-app help widget for contextual support
- Integrates with Jira, Confluence, Intercom, Slack, and Zapier
- HD video output quality
- Stock photos and videos included
- No technical or creative knowledge required
- Professional video library themes customizable to brand
- Video analytics available on Business plan
WowTo cons
- Free plan has WowTo watermark on videos
- Free plan limits videos to maximum 2 minutes
- Free plan only allows 2 languages per video
- Free plan includes only 3 video projects
- Text-to-Speech credits limited per month on all plans
- Talking Avatar Credits are limited (lifetime on free, monthly on paid)
- Maximum video length restrictions vary by plan (2-15 minutes)
- No refunds on active subscriptions when canceling
- Interactive videos feature still coming soon
- Free plan limited to single creator only
- Business plan has only 30 projects despite higher cost
- Standard support response time is 24 hours
- Free plan only includes basic TTS, not premium
- Limited knowledge bases per plan (1-2)
- Zapier automation only on paid plans
Frequently asked questions about WowTo
What is a video project in WowTo?
A video project is one How-to video generated in multiple languages, with the number of languages depending on your plan. Each video can be downloaded individually in MP4 file format or shared together using the WowTo video player.
What is a video knowledge base?
A video knowledge base is a collection of video tutorials or How-to videos for your product hosted on your website. It serves as a go-to resource for all users to address queries related to your product. You can embed the WowTo widget to display relevant resources for users, which is particularly helpful when you don't have round-the-clock active customer support.
What is the WowTo in-app video widget?
The WowTo in-app video widget is a widget that can be embedded on your website or inside your app to display relevant content to users during their product exploration journey. You can also configure videos to display only when a user performs a certain action.
Can I integrate WowTo with Intercom?
Yes, you can integrate the WowTo knowledge base inside your Intercom chat widget and configure it to show relevant video content to website visitors or users, just like in the widget. More service integrations will be added soon.
Are there restrictions on video creation?
Yes, there are restrictions on the number of HowTo projects that can be created in each plan. Additionally, each HowTo project video has a time duration restriction based on the maximum length allowed for your plan. Video length is calculated based on the steps added and the script length.
Is the free plan really forever free?
Yes, the free plan is forever free. You can create 3 videos of maximum 2 minutes each, and it comes with a WowTo watermark. You can also host a video knowledge base with up to 15 videos on your website. There will be a 'Powered by WowTo' badge on the knowledge base site.
How do I upgrade my WowTo plan?
To upgrade, log in to your WowTo account and click the 'Upgrade' button in the app's top toolbar.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time before the next billing date to avoid the next charge. No refunds will be entertained on active subscriptions. For paid users, you must cancel before the next renewal date, and refund requests will not be entertained.
How do I contact WowTo support?
You can contact WowTo for all technical and billing-related queries at [email protected]. The standard response time for all queries is 24 hours. You can also refer to the video knowledge base for product-related questions.
Can I download and use my videos anywhere?
Yes, absolutely. You can download your videos anytime and use them wherever you want. There are no permissions required. If you are using the free plan, the videos will have a WowTo watermark at the bottom right.