eesel AI
Create an AI that knows about your company knowledge and can instantly answer any question. Add it your Slack or Teams, help desk or website. ✨ AI chat over all...
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What is eesel AI?
eesel AI is an AI teammate platform that hires fully autonomous AI agents to work inside your existing apps like Zendesk, Slack, email, and your website. Each AI teammate has a specific role such as handling support tickets, writing blog posts, answering product questions, or providing internal knowledge answers. The platform learns your company's knowledge by connecting your help center, past tickets, internal docs (Notion, Confluence, Google Docs), and website, then uses this knowledge to deliver on-brand responses that mirror your company's tone.
Key features include five agent types: Helpdesk Agent that resolves support tickets and drafts replies, Blog Writer Agent that researches and publishes SEO-aware blog posts in your brand voice, Website Chat Agent that helps audience find info and escalates to your team, Internal Knowledge Agent that provides fast answers inside team chat apps, and E-commerce Agent that makes product recommendations and handles order inquiries/refunds. The platform works through integrations and Skills, lets you brief AI teammates like any human employee with your tone/rules/process, and offers complete flexibility in training - agents can learn as they go or follow plain text instructions for exact behavior.
eesel AI is designed for customer support teams, content teams, e-commerce businesses, and internal operations teams who need to fill gaps in their workforce. It's ideal for companies using cloud tools like Slack, Notion, Google Docs, Confluence, Zendesk, and Microsoft Teams who want AI that acts as a real agent in their apps rather than just a chat interface. The platform supports almost any language and is SOC2 compliant with privacy-focused design where data is never used to train ChatGPT.
eesel AI pricing
Pricing model: Freemium
eesel AI uses pay-per-task usage-based pricing with no platform fee or monthly minimum. Light tasks (dashboard questions, simple lookups) are Free. Regular tasks (support tickets, chat sessions) cost $0.40 each. Heavy tasks (blog post drafts including research, writing, and SEO optimization) cost $4.00 each. One ticket or chat session equals one task regardless of how many messages exchange. New users get $50 in free usage plus 2 free blog generations with all features unlocked and no credit card required. Default monthly usage limit is $250 with email alerts at 50%, 75%, and 100%. Examples: 100 tickets/month = $40, 500 tickets = $200, 1,000 tickets = $400, 2,500 tickets = $1,000. Weekly 7-day free trial also available. Billing through Stripe with monthly invoicing based on actual usage. Gradual rollout supported - route only 200 of 1,000 tickets to AI and pay only $80 for those 200.
eesel AI pros
- Fully autonomous AI teammates that work in your existing apps
- No login required for users - seamless integration experience
- Setup in 5 minutes or less with quick onboarding
- Brainشف learns years of company history and becomes productive day one
- Five specialized agent types for different team needs
- Works in Zendesk as real agent, Slack as real person, email as real sender
- Connects to Google Docs, Notion, Confluence, help center, and website
- SOC2 compliant with privacy-focused data storage
- Data never used to train ChatGPT
- Supports almost any language for global teams
- Brief AI like human teammate with your tone, rules, and process
- Complete flexibility - agents learn as they go or follow plain text instructions
- Human-in-the-loop option for gradual rollout with approval workflows
- No per-message charging - one ticket/chat equals one task
- $50 free usage plus 2 free blog generations on signup
- No credit card required to start free trial
- Set monthly usage limits to prevent surprise charges (default $250)
- Email alerts at 50%, 75%, and 100% of usage limit
- Pay only for what AI actually does - no platform fee or monthly minimum
- Cancel anytime through Stripe with no lock-in or cancellation fees
- Multiple agents run under one account with independent knowledge sources
- Browser extension for internal links and web scraper for public links
- Website widget option for customer-facing chat
- AI triage to route, tag, edit, and close tickets automatically
eesel AI cons
- Cannot handle aggregate queries requiring full view of all knowledge
- Not good at arithmetic-style queries like calculating medians
- Complex Google Sheets with multiple tables in one sheet don't work well
- Adding Google Drive folder doesn't automatically add all contents
- Cannot add pages by simply sharing link in chat - must use dashboard
- Tasks billed regardless of outcome even if result is not perfect
- Browser extension required for internal links (Notion/Confluence/Google Docs)
- Web scraper required separately for public links
- No traditional monthly subscription - purely usage-based pricing
- AI agents pause when usage limit hit until limit increased
- 7-day free trial mentioned but $50 free usage is primary offer
Frequently asked questions about eesel AI
What is eesel AI?
eesel AI is like ChatGPT over your company knowledge. It lets you hire AI teammates that join your existing apps (Zendesk, Slack, email, website) and do real work. Each teammate has a specific role - answering support tickets, writing blog posts, generating KB articles - and works inside the tools you already use. The AI learns your business by connecting your help center, past tickets, internal docs, and website, then uses this knowledge to deliver on-brand responses.
What kind of questions can the eesel AI Oracle respond to?
The eesel AI oracle is best suited for knowledge retrieval questions like: What is our policy on X? Does our product do Y? Why did we decide on Z? It is NOT good at aggregate queries requiring full view of all knowledge (e.g., count conversations about Acme), arithmetic queries (e.g., tell me the median), or complex Google Sheets with multiple tables in one sheet. Ideal usage is asking specific questions requiring answers based on relevant pages.
How do I add pages as knowledge to the eesel AI Oracle?
You can add pages using the browser extension for internal links (company Notion or Confluence wiki, Google Docs) or the web scraper for public links (help center, API docs). You cannot add pages by simply sharing a link in chat - you must head to dashboard.eesel.ai. Adding a Google Drive folder won't automatically add all folder contents.
Does the eesel AI Oracle support other languages?
Yes, the eesel AI Oracle works in almost any language, making it suitable for global teams and international customer support.
What agent types are available?
Five agent types: Helpdesk Agent (resolves support tickets, drafts replies, tags, escalates, writes internal notes), Blog Writer Agent (writes SEO-aware blog posts in brand voice), Website Chat Agent (helps audience find info, answers questions, escalates to team), Internal Knowledge Agent (fast accurate answers inside team chat apps), and E-commerce Agent (makes recommendations, product carousels, handles order info/refunds/billing).
How is eesel different from other AI tools?
Three key differences: It's a teammate not a tool - you brief, test, correct it like onboarding a new hire. It works in your apps - shows as real agent in Zendesk, real person in Slack, real sender in email. It learns your business - connects help center, past tickets, internal docs, website and reads everything to do the job. Also offers complete flexibility in training and testing with plain text instructions or learning as it goes.
How does pricing work?
Pay-per-task usage-based pricing: Light tasks (dashboard questions, simple lookups) are Free. Regular tasks (support tickets, chat sessions) cost $0.40 each. Heavy tasks (blog post drafts) cost $4.00 each. One ticket/chat equals one task regardless of message count. New users get $50 free usage plus 2 free blog generations, no credit card required. Default $250 monthly usage limit with email alerts. No platform fee, no monthly minimum.
Can I set a limit on how much I spend?
Yes, you can set a monthly usage limit so agents never charge beyond what you set. Default limit is $250, adjustable anytime from dashboard. When limit is hit, agents pause automatically to prevent surprise charges. Email alerts at 50%, 75%, and 100% of limit. To resume, increase limit in dashboard. Managed through Stripe with no lock-in or cancellation fees.
How do I contact support?
Contact eesel AI support via Intercom in the bottom right of the dashboard, in-app chat in the eesel AI dashboard, or email at [email protected] (responds within few hours during business hours). You can also book a demo via calendly.com/eesel/30 to see eesel AI in action. For custom pricing, compliance documentation, or specific requirements, contact [email protected].
Is eesel AI secure and privacy-focused?
Yes, eesel AI is SOC2 compliant with data stored in a compliant app. Data is never used to train ChatGPT, ensuring your company knowledge stays private. The platform is private by design. For security or compliance questions, security questionnaire, or more details, contact [email protected] or use in-app chat.