Myko
Instantly answer Salesforce queries with AI-driven real-time insights.. [Contact for Pricing]
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What is Myko?
Myko AI is a conversational AI platform designed to help sales teams and enterprises talk to their CRM data (especially Salesforce) using natural language. It automates CRM updates, workflows, and data entry through voice commands or chat, eliminating the need for manual data input or navigating complex report builders. The platform connects to Salesforce, Veeva, Dynamics, and internal data sources, enabling users to query sales data, generate reports, and execute multi-step workflows like quoting and closing opportunities simply by speaking or typing questions.
Key features include AI Agents for automation that handle complex multi-step workflows by voice, a proprietary search algorithm with fuzzy matching to find contacts even with typos, Smart Definitions for personalized terminology, contextual memory that remembers user concepts, Verify Results for transparency in how data was analyzed, Chrome Extension and integrations with Slack/Salesforce/Teams/Excel/Google Sheets, custom model fine-tuned for data analytics to reduce hallucinations, and AI-driven onboarding that automatically builds a semantic layer for your business. The platform is SOC 2 Type II compliant with enterprise-grade security.
Myko is designed for sales representatives, sales managers, revenue operations professionals, business owners, and enterprise teams who use CRM systems. It helps sales reps ramp faster, improves win rates by making CRM adoption easier, gives managers visibility into field activities, enables real-time coaching, and helps reps prepare for meetings by combining CRM data with publicly scraped data and internal data sources.
Myko pricing
Pricing model: Freemium
Pricing details are not publicly disclosed on the website. Myko requires booking a demo to discuss pricing and plan options. The platform offers enterprise AI solutions with SOC 2 Type II compliance. Custom solutions are available across departments. The website mentions 'Book a demo' as the primary call-to-action for pricing information.
Myko pros
- Automates CRM data entry through natural language and voice commands
- Multi-step workflows achievable from a single voice message
- Proprietary fuzzy matching finds contacts despite typos or nicknames
- Smart Definitions let you customize organizational terminology
- Contextual memory remembers your concepts and improves over time
- Verify Results feature shows how analysis was done in natural language and code
- Connects to Salesforce, Veeva, Dynamics plus custom objects and columns
- Chrome Extension works directly in browser without new tools to learn
- Integrates with Slack, Teams, Excel, and Google Sheets
- AI-driven onboarding creates custom semantic layer automatically
- SOC 2 Type II compliant with enterprise-grade data security
- No data leakage to public AI models - customer data stays private
- Custom model built for data analytics reduces hallucinations
- Sales Playbook provides customized scenarios to win more deals
- Real-time CRM updates without waiting to return to computer
- Processes unstructured data like emails, faxes, handwritten scans, PDFs
- Highest accuracy on market for converting unstructured data to software endpoints
- Suggests relevant follow-up questions to explore topics deeper
- Mirrors permissions from underlying CRM system for data access
Myko cons
- Primarily focused on Salesforce ecosystem, may have limited CRM flexibility
- Requires CRM connection to function - not a standalone analytics tool
- Pricing details not publicly disclosed - requires booking a demo
- Enterprise-focused may not suit very small businesses or solopreneurs
- Voice workflow setup requires understanding your specific business logic
- Custom model training needs time to learn organizational definitions
- Chrome Extension only available for English language currently
- Some advanced features may require admin setup despite AI onboarding
Frequently asked questions about Myko
How can we use the product?
Myko lets teams talk to Salesforce and other enterprise systems using natural language, automating CRM updates and workflows instantly. You can use conversational AI to get instant insights, build customized reports and analytics, query sales data, process email orders, update CRM with customer support transcripts, handle multi-step workflows by voice message, and prepare for meetings by combining CRM data with public and internal data sources.
Are you able to connect to other data sources?
Yes, Myko can connect both to CRMs and additional data sources outside of CRMs. It connects to Salesforce, Veeva, and Dynamics plus your internal data sources. The platform enables your team to edit, update, and push actions across platforms all through natural language, uniting and enriching workflows with data from other sources.
Can you connect to our custom objects?
Yes, Myko connects to all your Salesforce data including custom objects and custom columns. The product maps to your fields, record types, and validation rules without long setup or rigid templates. Myko adapts to the way your team uses Salesforce and handles everything ensuring proper mapping.
How do you connect to Salesforce?
Myko connects directly to your Salesforce instance through the API. The product connects to all of your data including custom objects and custom columns. Once connected to your data source, Myko handles all of the onboarding and will automatically build a custom model and semantic layer for your business.
How does permissioning work?
Permissions to data are mirrored from the underlying system. With Myko, you can only ask questions about or see data you already have permission to see in your CRM. This ensures data security and that users only access information they're authorized to view.
How much effort is required for an admin to set up Myko AI?
Myko is ready in days, not months. All onboarding is powered by advanced AI, ensuring a seamless and efficient start. Once connected to your data source like Salesforce, Myko automatically creates a semantic layer and fine-tuned model for your business. The AI-driven process customizes your setup experience to match your specific needs without complexity, handling mapping to your fields, record types, and validation rules automatically.
Are you a GPT Wrapper?
Nope! Myko has built their own proprietary model that they use in conjunction with public LLMs such as Open AI. This model was built specifically for data analytics and provides improved performance and reduced hallucinations. Myko uses public LLMs only to generate code ensuring customer data stays private.
What is the onboarding process?
Myko uses AI to enhance onboarding by keeping it as simple as possible for customers. Once connected to your data source such as Salesforce, Myko automatically creates a semantic layer and fine-tuned model for your business. Once it's ready, they invite you to begin testing it out. The process is customized to your specific needs and preferences without complexity.
Is Myko SOC 2 compliant?
Yes, Myko is SOC 2 Type II compliant. Data security and privacy is Myko's number 1 priority. They employ industry-standard security measures and adopt innovative practices to ensure the highest levels of data privacy and security. All data used by Myko is encrypted, and customer data stays private with no data leakage to public AI models.
What languages does Myko support?
Myko AI currently supports English language. The Chrome Extension and web app are available in English. The platform's conversational AI allows users to interact in natural language to query data, build reports, and automate workflows.