Outfindo
Outfindo is an AI-driven tool that enhances the shopping experience on a website by guiding and assisting customers in product selection. Unlike traditional fil...
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What is Outfindo?
Outfindo is an AI technology company specializing in guided selling and product data enrichment for e-commerce retailers. The platform bridges the gap between how customers shop online and how retailers manage product data, creating seamless shopping experiences through intuitive guided product selection. It uses two proprietary AI agents called Beacon and Diver to analyze customer behavior and gather product specifications automatically.
The core Product Guide solution provides ready-made customer insight-based shopping guides that ask users simple questions to guide them through a transparent decision tree. Instead of overwhelming shoppers with technical jargon and complex filters, Outfindo educates customers while guiding them to the perfect product choice. The system offers real-time filtering, price updates, and unlimited conversations with shoppers.
Product Content is the second major solution, delivering clean, standardized, and always up-to-date product specifications directly from manufacturers. One line of code inserts complete product data into websites, saving retailers weeks of manual spec-filling work. The platform includes quality level scores for key parameters, overall 5-point product scores, value-for-money ratings, and frame size conversions for products like bicycles.
Outfindo is designed for e-commerce retailers selling complex products across any category, from bicycles and e-bikes to skis and other technical products. It serves businesses ranging from single-category stores to multi-product e-shops with thousands of SKUs. The solution is particularly valuable for retailers wanting to turn indecisive browsers into buyers and improve conversion rates.
Outfindo pricing
Pricing model: Free
Outfindo offers three main pricing tiers for Product Guide: Essential at 99€/month includes 200 SKUs, one product category, one supported domain, and unlimited traffic; Plus at 599€/month includes 2000 SKUs, one product category, unlimited domains, unlimited traffic, white-label option, and customizable guide design; Custom plan requires talking to sales for ultimate customization including multi-product guide support, tone of voice customization, and tech integrations. Product Data enrichment is priced separately at 1€/SKU for end-to-end PDP content system including sourcing raw parameters and automated enrichment. A 30-day free trial is available with no commitment required.
Outfindo pros
- 30-day free trial with no commitment required
- Seamless setup in minutes after uploading product feed
- Ready-made unique customer insight-based guides
- Unlimited conversations with shoppers
- Unlimited traffic on all pricing plans
- Real-time filtering and automatic price updates
- Transparent guidance logic customers can understand
- White-label option available on Plus and Custom plans
- Customizable guide design and product listing
- Automated manufacturer data gathering daily
- Clean, standardized, and translated product data
- Quality level scores for all key parameters
- Overall 5-point product scoring system
- Value-for-money ratings within product segments
- Frame size to rider height conversion for bikes
- Unlimited number of domains on Plus plan
- 2000 SKUs included in Plus plan
- Proprietary AI agents Beacon and Diver
- NLP-based customer behavior analysis
- Works across any product category
Outfindo cons
- Essential plan limited to only 200 SKUs
- Essential plan restricted to one product category
- Essential plan supports only one domain
- Plus plan also limited to one product category
- Product Data enrichment costs 1€/SKU separately
- Basic plan pricing starts at 99€/month
- Custom plan requires talking to sales for pricing
- Product specs for some segments still coming soon
- No publicly listed enterprise pricing
- Requires adding code to website for installation
- May need Google Tag Manager if direct code access unavailable
Frequently asked questions about Outfindo
What is Outfindo and what does it do?
Outfindo is an AI technology company specializing in guided selling and product data enrichment. It transforms e-commerce by bridging the gap between how customers shop and how retailers manage product data. The platform uses two proprietary AI agents, Beacon and Diver, to analyze customer behavior and automatically gather product specifications from manufacturers, creating guided shopping experiences that help customers find the right products.
How easy is it to install Outfindo on my website?
Installation is seamless and takes just minutes. You need to add two lines of code: one script tag in your page header and one div marker where you want the guide to appear. If you cannot access your code directly, you can deploy the script using Google Tag Manager by publishing it with a custom code tag triggered on the pages where the guide should load.
What is the Product Guide solution?
Product Guide is Outfindo's guided selling solution that provides ready-made unique customer insight-based guides. It asks shoppers simple, human questions instead of technical jargon, guiding them through a transparent decision tree based on their actual needs. The solution includes real-time filtering, price updates, unlimited conversations, and offers white-label options with customizable design on higher-tier plans.
What is Product Content and how does it work?
Product Content is Outfindo's product data enrichment solution that delivers clean, standardized, and always up-to-date product specifications directly from manufacturers. Data is acquired daily, cleaned, standardized, and translated. You add one line of code to mark where specs should appear, and complete product data automatically pops onto your website, saving weeks of manual spec-filling work.
What are Beacon and Diver AI agents?
Beacon is the consumer insights AI agent that analyzes customer behavior through automated analysis, uncovering patterns in decision-making processes across any product category using natural language processing. It processes data from how-to-choose guides, online communities, and product reviews. Diver is the product data AI agent that plunges into deep data depths, pulling out product specs in real time straight from manufacturers and enhancing them with AI.
Does Outfindo work for all product categories?
Yes, Outfindo's guided selling is applicable to any segment of complex products. The platform has live examples for bicycles, e-bikes, and skis. While bike and e-bike data is fully standardized with dozens of parameters, specs for other product segments are coming soon. Retailers can request their specific product category, and Outfindo can build it surprisingly fast.
What pricing plans are available for Product Guide?
Product Guide has three plans: Essential at 99€/month for one category with 200 SKUs and one domain; Plus at 599€/month with 2000 SKUs, unlimited domains, white-label option, and customizable design; and Custom which requires talking to sales for multi-product e-shop support with ultimate customization including tone of voice and tech integrations. All plans include unlimited conversations and unlimited traffic.
How is Product Data enrichment priced?
Product Data enrichment is priced at 1€/SKU. This is an end-to-end PDP content system that includes sourcing raw parameters from manufacturers and automated enrichment. This is priced separately from the Product Guide subscription and provides clean, standardized product specifications that are always up to date.
Is there a free trial available?
Yes, Outfindo offers a 30-day free trial with no commitment required. You can upload your product feed and let their AI align products with customer needs, getting a guided selling solution ready in just minutes to see the results yourself and experience smarter, seamless shopping for your customers.
What conversion rate improvements do retailers see?
Retailers report significant conversion rate improvements. For example, Ramala, a retailer with 25 bicycle brands and 7 brick-and-mortar stores, experienced a conversion rate boom after launching Outfindo's Product Guide. The tool was described as the single most appreciated tool by bike shoppers, helping customers who previously struggled with frame sizing and indecisive browsing make informed decisions.