SiteGPT
SiteGPT is an AI chatbot tool that can be personalized for every website. It uses your website content to train your chatbot to answer ques...
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What is SiteGPT?
SiteGPT is a no-code AI chatbot platform that turns your website content, files, or raw text into a customer support assistant. It is positioned as “ChatGPT specifically for your product,” with the goal of instantly answering visitor questions using your own knowledge base. The platform is designed to help businesses automate support, capture leads, and keep visitors engaged around the clock.
The onboarding flow is simple: enter a website URL for crawling, upload files, or paste raw text, then train the chatbot on the content you want it to use. SiteGPT can also ingest sitemaps, YouTube videos/playlists/channels, Zendesk Help Center links, and GitBook links. Once trained, the chatbot can be embedded on multiple properties, including your marketing site, app, and help center.
The website emphasizes operational features beyond answering questions. These include quick prompts to guide users, email summaries of chat activity, human escalation for live-agent handoff, lead collection, and functions that let the chatbot interact with other systems. It also supports automatic syncing so content can be refreshed on a monthly, weekly, or daily schedule depending on plan.
SiteGPT is aimed at website owners, SaaS teams, support teams, agencies, and enterprises that want a branded support chatbot without building one from scratch. The site highlights enterprise-grade security, integrations, and API access, suggesting it is built for both smaller teams and larger organizations that need workflow automation and controlled access.
SiteGPT pricing
Pricing model: Freemium
SiteGPT offers a free 7-day trial, and the pricing page shows monthly and yearly billing with a yearly discount. The visible Starter plan is $39/mo billed as $468 yearly, the Growth plan is $79/mo billed as $948 yearly, the Scale plan is $259/mo billed as $3,108 yearly, and Enterprise is custom pricing by contact. The pricing page also shows add-ons at $39/mo billed yearly, and it says pricing excludes taxes. For the Growth plan, the page lists up to 2 chatbots, up to 10,000 pages, manual refresh, up to 4 team members, integrations with multiple platforms, API access, rate limiting, and monthly auto refresh.
SiteGPT pros
- No-code chatbot setup
- Trains on website content
- Accepts raw text training
- Supports file uploads
- Supports sitemap ingestion
- Supports YouTube content sources
- Supports Zendesk Help Center links
- Supports GitBook links
- Embeddable on multiple sites
- Can be used on marketing site
- Can be used in-app
- Can be used in help center
- Uses real chat history feedback
- Offers quick prompts
- Provides daily email summaries
- Includes human escalation
- Captures leads from visitors
- Supports automation functions
- Offers automatic content syncing
- Provides API access
- Supports rate limiting
- Includes multi-team collaboration
- Offers enterprise-grade security
- Has a live demo
SiteGPT cons
- Pricing details for Starter are not fully listed on the page
- Pricing details for Scale are not fully listed on the page
- Core plans do not show all feature bullets on the visible page
- Some integrations are mentioned without being named
- File uploads over 10 MB need manual contact
- Training time depends on content volume
- Message capacity varies by model and plan
- Watermark removal requires an add-on
- Webhook support is not included by default on the shown page
- Advanced automation may need higher-tier plans
- Automatic sync frequency is plan-dependent
- Page limits vary by plan
- Large content libraries may require higher-tier plans
- Agency support requires contacting sales
- Enterprise pricing requires custom contact
Frequently asked questions about SiteGPT
What does SiteGPT do?
SiteGPT is an AI chatbot platform that trains on your website content and related knowledge sources so it can answer visitor questions automatically. It is designed for customer support, lead capture, and 24/7 visitor engagement. The site presents it as a personalized support agent that speaks in your brand’s voice.
How do I train a chatbot in SiteGPT?
You can train a chatbot by entering a website URL, a sitemap link, a YouTube video, playlist, or channel, a Zendesk Help Center link, a GitBook link, uploading files, or pasting raw text. SiteGPT scans or imports the content and then uses it as the chatbot’s knowledge base. The site says training usually takes a few minutes, depending on content volume.
Can I embed the chatbot on my website?
Yes. Each chatbot gets its own unique URL, and SiteGPT provides embed code so you can place the chatbot on your own site. The page also says you can link directly to the chatbot from your site if you prefer that over embedding.
Does SiteGPT support more than one website or placement?
Yes. The site says you can embed a chatbot on as many sites as you want, including your marketing site, in-app experience, and help center. That makes it useful for teams that want a consistent support assistant across several customer touchpoints.
Can SiteGPT hand off to a human?
Yes. The site includes an escalation feature that lets users transition from the AI chatbot to a live agent at the push of a button. This is meant to support a hybrid workflow where the chatbot handles routine questions and humans take over when needed.
Does SiteGPT update when my content changes?
Yes. The FAQ says SiteGPT supports automatic syncing of content, and depending on your plan you can set it to refresh monthly, weekly, or daily. You can also manually retrain or resync from the dashboard whenever you want.
What file types can I upload?
The site says you can upload CSV, TXT, PDF, DOCX, PPTX, MD, and other text-based files. It also notes that each file is converted into pages using a 2,500 cleaned character per page rule, and page limits vary by plan.
Is there a demo or trial?
Yes. The site says you can try the demo at sitegpt.ai/demo, and the demo bot is trained on the SiteGPT website itself. It also says you can sign up for a 7-day free trial to test the product with your own data.
What plans does SiteGPT offer?
The pricing page shows Starter at $39/mo billed yearly, Growth at $79/mo billed yearly, Scale at $259/mo billed yearly, and Enterprise as custom pricing. It also shows yearly billing savings and add-ons at $39/mo billed yearly. The Growth plan visible on the page includes up to 2 chatbots, up to 10,000 pages, up to 4 team members, API access, rate limiting, and monthly auto refresh.
Who is SiteGPT for?
SiteGPT is aimed at website owners, SaaS companies, support teams, and agencies that want a no-code AI support chatbot trained on their own content. The page’s enterprise security, API access, integrations, and multi-site embedding suggest it is also built for larger teams that need control and workflow automation.