Robofy
ChatGPT is an AI chatbot builder designed specifically for websites, offering businesses the opportunity to provide seamless customer servi...
Last verified:
What is Robofy?
Robofy is an AI-powered chatbot builder that creates autonomous AI agents for multi-location service businesses. Unlike traditional chatbots that only answer questions, Robofy agents take action by handling bookings, capturing leads, and providing customer support across website and WhatsApp channels. The platform is officially a Meta Business Partner for WhatsApp Business API and is purpose-built for restaurant chains, hotels, salons, spas, wellness centers, and clinics with multiple outlets.
Key features include instant setup where you deploy a custom GPT AI chatbot in minutes by training it on your website content, multi-platform integration with WordPress, Shopify, Wix, and WooCommerce, multilingual support for over 50 languages with automatic language detection, and a customizable chat widget that aligns with your brand identity. The platform offers industry-specific agent blueprints like Restaurant Support Agent, Table Reservation Agent, Hotel Support Agent, Room Booking Agent, Salon Support Agent, and Clinic Appointment Agent that are pre-built for your industry workflows.
Robofy is designed for operations and business teams, not developers, with a guided go-live program that ensures deployment within 1-4 weeks. The platform includes a centralized inbox to view all customer interactions, analytics dashboard to track chatbot performance, lead generation with integrated forms and automated workflows, and human handoff capabilities when the agent cannot resolve queries. It supports reseller-friendly white-label partnership models for agencies and marketing firms.
The tool solves critical problems for service businesses: visitors leaving without booking due to unanswered queries, bookings dropping off mid-way when conversations break between website and WhatsApp, teams buried in repetitive queries like operating hours and parking information, and chatbots that talk but don't complete actions like bookings or lead capture.
Robofy pricing
Pricing model: Freemium
Robofy offers both free and paid versions. According to third-party directories, paid plans start at $9 per month for the Basic plan, $29 for Standard plan, $39 for Professional tier, and $99 per month for Enterprise plan. There is also a free WordPress AI chatbot plugin available. New users get a free trial before upgrading to premium plans which range from $12-$299 per month depending on features. Enterprise customers receive a structured 4-week launch program including agent setup, knowledge base configuration, UAT testing, and team handoff.
Robofy pros
- Instant setup - deploy custom GPT AI chatbot in minutes
- Trained on your specific website content and business data
- Works on both website and WhatsApp channels
- Official Meta Business Partner for WhatsApp Business API
- Supports 50+ languages with automatic language detection
- Industry-specific agent blueprints for restaurants, hotels, salons, spas, clinics
- Multi-location outlet routing built-in without custom development
- Handles actual bookings and reservations end-to-end
- Captures and qualifies leads automatically
- Human handoff when agent cannot resolve query
- No technical team required - built for operations teams
- Guided go-live program with 1-4 week guaranteed launch
- Centralized inbox to view all customer interactions
- Customizable chat widget to match brand identity
- White-label reseller program available for agencies
- Integrates with WordPress, Shopify, Wix, WooCommerce
- Analytics dashboard with detailed performance insights
- Trained on menus, policies, pricing, and location-specific data
- 24/7 availability across all locations
- UAT testing included before going live
Robofy cons
- Pricing information not clearly displayed on main website
- Enterprise-focused with guided program may overwhelm small businesses
- primarily optimized for multi-location chains not single locations
- Limited to website and WhatsApp channels only
- Requires business data (website, menus, FAQs) for effective training
- 4-week enterprise launch program may be too long for some
- No mention of mobile app for managing chatbot
- Custom API integration may require additional setup
- Based in India - time zone differences for support
- Industry templates may need customization for unique workflows
Frequently asked questions about Robofy
What is a Robofy AI agent and how is it different from a regular chatbot?
A Robofy AI agent does more than answer questions — it takes action. It can handle table reservations, qualify leads, route inquiries to the right outlet, and hand off to your staff when needed. Unlike a basic chatbot that follows fixed scripts, Robofy agents are trained on your business data and built around your workflows.
Which industries is Robofy built for?
Robofy is purpose-built for multi-location service businesses — restaurant chains, hotels and resorts, salons, spas, wellness centers, and clinics. Each deployment comes with industry-specific agent blueprints, so you're not starting from scratch.
How long does it take to go live?
Most deployments go live within a week. Robofy works with your team through setup, training, and testing — so by the time your agent is live, your staff knows how it works and your customers get a seamless experience from day one. Enterprise customers get a structured 4-week launch program.
Does Robofy work across multiple outlets?
Yes. Robofy is designed for chains, not single locations. Your agent can route inquiries to the right outlet, handle location-specific information like menus, hours, and pricing, and escalate to the right team — all from a single deployment.
Which channels does Robofy support?
Robofy deploys on your website and WhatsApp. Human handoff and outlet-level routing are built in from day one — no custom development required. Robofy is an official Meta Tech Partner for WhatsApp Business API.
Do we need a technical team to set this up?
No. Robofy is built for operations and business teams, not developers. They handle the technical setup on their end. Your team's job is to review, test, and approve — they guide you through every step.
Can the agent be trained on our specific menus, policies, and outlet information?
Yes. Your agent is trained on your website, documents, FAQs, menus, pricing, and location-specific data. It speaks for your brand — not a generic script.
What is included in the guided go-live program?
Every Robofy enterprise customer gets a structured 4-week launch program including agent setup, knowledge base configuration, UAT testing, and team handoff. The program includes custom integration, dedicated AI expertise, and project management oversight with no DIY or guesswork required.
What are the agent templates available?
Robofy offers readymade agent blueprints including Restaurant Support Agent, Table Reservation Agent, Restaurant Food Ordering Agent, Hotel Support Agent, Room Booking Agent, Group Booking Lead Agent, Salon Support Agent, Salon Appointment Agent, Salon Lead Agent, Spa Support Agent, Spa Appointment Agent, Wellness Lead Agent, Clinic Support Agent, Clinic Appointment Agent, and Patient Lead Agent — all pre-built for your industry workflows.
How does Robofy handle lead qualification and routing?
The Lead Agent identifies intent, qualifies the lead, and routes it to the right person automatically. Your sales team only gets the conversations worth having. For multi-location businesses, inquiries are routed to the appropriate outlet or team coordinator based on the type of inquiry and location.