ChatbotGen
AI chatbot builder for web, WhatsApp, and Telegram with 100+ language support and QR-based WhatsApp integration.
Last verified:
What is ChatbotGen?
ChatbotGen is a no-code AI chatbot builder that enables businesses to create custom chatbots for WhatsApp, web widgets, and Telegram in just 5 minutes. The platform trains chatbots on your website content, PDFs, FAQs, and custom Q&A pairs using RAG (Retrieval-Augmented Generation) technology, delivering personalized real-time support without requiring any coding skills or Meta Business verification.
Key features include WhatsApp-native setup via QR scan in 90 seconds (no Facebook app or Meta Business needed), ready-made templates for real estate, restaurants, e-commerce, healthcare, education, customer support, and sales, AI tools that act (property search, lead capture, human handoff, appointment booking), multi-channel deployment with the same knowledge and personality across all channels, branding customization with colors and system prompts, and REST API access for advanced integrations. The platform supports 100+ languages and covers 95% of how customers communicate.
ChatbotGen is ideal for small to medium businesses (SMBs), educators, service providers, real estate agencies, restaurants, e-commerce stores, healthcare facilities, customer support teams, and sales teams. It's trusted by 3,447 businesses across 40+ countries and enables first replies within 5 minutes from signup.
ChatbotGen pricing
Pricing model: Freemium
ChatbotGen offers a free tier and three paid plans, all including WhatsApp: Free ($0/mo): 1 chatbot, 50 messages/month, 3 docs, 5 URLs, 400K training characters. Starter ($29/mo): 3 chatbots, 2,000 messages/month, 20 docs, 50 URLs, 2M training characters - marked as most popular. Growth ($79/mo): 10 chatbots, 10,000 messages/month, 100 docs, 200 URLs, 11M training characters, includes tools, scale, and analytics. Business ($199/mo): 50 chatbots, 30,000 messages/month, 200 docs, 500 URLs, 40M training characters, includes human handoff and priority support. Start free with no card required, upgrade or cancel anytime with no hidden fees or contracts. Prorated upgrades available.
ChatbotGen pros
- WhatsApp setup via QR scan in 90 seconds without Meta Business or Facebook app
- No-code platform - create chatbots in 5 minutes without coding skills
- Multi-channel deployment: WhatsApp, web widget, and Telegram from one setup
- Ready-made templates for real estate, restaurants, e-commerce, healthcare, education, support, and sales
- Train on PDFs, website URLs, Q&A pairs, and free text with automatic RAG handling
- AI tools that act: property search, lead capture, human handoff, appointment booking
- 100+ language support covering 95% of customer communication channels
- Lightweight web widget - only 5KB script tag that drops on any page
- Live preview while customizing colors, system prompt, and templates
- Updates to training content reflect instantly without re-deployment
- REST API with documentation for programmatic control and advanced integrations
- Human handoff dashboard for escalating unsure responses to real humans
- Visual-rich responses including images in PDF-based answers
- Smart forms for lead capture, bookings, and feedback collection
- Chat templates with built-in UI tours and onboarding features
- Free tier forever with 50 messages/month - no card required
- Trusted by 3,447 businesses across 40+ countries
- Branding customization to match your company colors and style
ChatbotGen cons
- Message limits on all plans - hits cap and replies with 'please try later' message
- Training character limits restrict how much content you can upload per plan
- File upload maximum of 10 MB blocks larger documents
- Document count caps refuse uploads when at plan limit
- No native Facebook Messenger or Instagram integration mentioned
- Downgrades only apply at end of billing cycle, not instantly
- Training blocked when over character limit - must remove sources or upgrade
- Invitation emails must match account email exactly - no flexibility
Frequently asked questions about ChatbotGen
What happens if I hit my message limit?
Your chatbot keeps running but will reply with a friendly 'please try later' message to new visitors until the next billing period begins or until you upgrade to a higher plan with more messages.
What counts as a 'training character'?
Every character of the content you feed your chatbot - including URLs crawled, files uploaded, Q&As you write, and text sources. The platform measures raw text only, not images or HTML code.
Can I switch plans later?
Yes. You can upgrade instantly with prorated charging or downgrade at the end of the billing cycle. There are no hidden fees and no contracts required.
Do you offer a free tier?
Yes - Free forever with 1 chatbot, 50 messages per month, and 400K training characters. It's great for testing. Production customers typically start on the Starter plan.
What happens when I upload a file that exceeds my plan limits?
There are three rejection paths: if document count is at cap, you get 'File limit reached ({N} on your plan). Upgrade to add more.' If the file would exceed training-character limit, you get 'This file would exceed your plan's training limit. Upgrade to add more content.' Any other issue fails with 'Failed to save file record.' Browser also blocks files over 10 MB.
How do I connect WhatsApp to my chatbot?
Scan a QR code on your phone - that's it. No Meta Business account, no Facebook app, and no BSP (Business Solution Provider) required. Your agent is live on WhatsApp in about 2 minutes.
What templates are available for different industries?
Available templates include: Customer Support (answer questions from docs, escalate to humans), Sales Assistant (qualify leads, capture contacts, book demos), Real Estate Agent (property listings, schedule viewings, neighborhood info), E-commerce Helper (products, shipping, returns, order status), Healthcare Receptionist (appointments, insurance, practitioner info), and Restaurant Host (menu, reservations, hours, dietary options).
What are the three conversation filter tabs?
All shows every conversation. Needs Reply shows conversations that have been handed off and are waiting for a human to respond. Closed shows conversations that have been completed and closed.
What happens when I click Retrain and I'm over the character limit?
If within your limit, you see 'Training started. Your chatbot will be ready shortly.' If over your plan's character limit, the retrain is blocked with 'Training content ({N} chars) exceeds your plan limit ({M} chars). Remove some sources or upgrade your plan.'
How do I deploy the web widget to my website?
Drop one script tag (only 5KB) on any page of your website. Style it to match your brand colors and appearance. The widget works on any page without requiring a specific platform or framework.