Chatterdocs
Chatterdocs is an AI-powered chatbot builder that allows users to create custom chatbots trained on their content in just minutes without n...
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What is Chatterdocs?
Chatterdocs is an AI-powered, no-code chatbot platform that lets users build custom GPT-powered chatbots in minutes trained on their own content. Instead of relying on general AI knowledge like ChatGPT, Chatterdocs bots answer questions exclusively using the user's uploaded sources, delivering faster and more accurate responses than traditional live chat. The platform provides a flexible interface where users import multiple content sources, refine prompts, and deploy chatbots to various destinations including websites, Slack, APIs, and other tools.
Key features include support for diverse content sources such as PDFs, RichText, Markdown, audio files, website pages (via web scraping), Notion integrations, YouTube videos (transcribed), CSV bulk imports, sitemap imports, RSS feeds, and manual copy-paste input. The three-column interface allows users to test chatbots before launch by selecting prompts and sources, then asking questions to see bot responses. Users can edit prompts with different instructions and divide information into shorter blocks if the bot ignores parts of their data. The platform also offers lead capture (collecting emails and phone numbers), appointment booking, downloadable insights, live chat routing, and conversation review capabilities.
Chatterdocs is designed for businesses seeking to upgrade customer engagement with AI-powered chatbots, customer support teams needing internal chatbots, website owners wanting embedded brandable chat widgets, and teams integrating with chat tools like Slack. It supports brand customization to align with a company's voice, tone, and personality, offers round-the-clock support without time zone delays, and can route visitors to human agents when extra support is needed.
Chatterdocs pricing
Pricing model: Freemium
Chatterdocs offers multiple pricing plans for teams of all sizes. A free tier is available with no credit card required. Paid plans range from $19/month to $499/month for the Agency plan. An Enterprise plan is custom and available upon request. The free tier allows users to create their first chatbot and includes core features for teams of all sizes.
Chatterdocs pros
- No coding required to build chatbots
- Build custom GPT-powered chatbots in minutes
- Answers questions faster than live chat
- More accurate responses using your own data
- Round-the-clock support without time zone delays
- Supports PDFs, audio files, and Notion
- Website web scraping for automatic content import
- YouTube video transcription support
- Bulk CSV import for multiple links
- Sitemap and RSS feed import options
- Three-column interface for testing before launch
- Customizable prompt instructions
- Embed brandable chat widget on websites
- Native Slack integration with slash commands
- API push for sending responses to external systems
- Lead capture collects emails and phone numbers
- Appointment booking directly through chatbot
- Downloadable insights for collected visitor info
- Route visitors to live chat for extra support
- Review conversations to spot content gaps
- Simulates human conversation style
- Brand customization for voice and personality
- Free tier available with no credit card required
- Flexible platform adaptable to specific use cases
Chatterdocs cons
- Only 50 rows max per bulk CSV import
- Bot may ignore parts of ingested data
- Requires re-uploading sources in shorter blocks if bot ignores data
- No mention of mobile app availability
- Limited to text-based AI (all files converted to text)
- Custom Enterprise plan requires request (not self-service)
- Does not support image files directly
- No built-in analytics dashboard mentioned
- Email support only (no live chat for users)
Frequently asked questions about Chatterdocs
What is Chatterdocs?
Chatterdocs is an AI chatbot platform that helps you build custom GPT-powered chatbots in minutes with no code. It provides building blocks to create powerful chatbots for private or public use, allowing you to import multiple sources, refine prompts, and push to any destination like websites, Slack, or APIs.
How is Chatterdocs different from ChatGPT?
Unlike ChatGPT which uses general AI knowledge, Chatterdocs only uses your own content to reply with answers. Like ChatGPT, the bot understands the meaning of questions and searches for answers, but it is restricted to your uploaded sources exclusively.
What content sources can I import?
Chatterdocs supports Website via web scraping, copy and paste input, bulk CSV import (links to files and webpages), RichText, Markdown, PDF, and audio files, sitemap imports, YouTube Video or MP3 via transcription, Notion, and bulk import links from RSS feeds.
How do I test my chatbot before launching?
The main interface is separated into three columns and allows you to test your chatbot before sending it to a destination. Select a prompt on the right and sources on the left, then ask a question to see how the bot responds. If unhappy with the answer, edit the prompt with different instructions.
What destinations can I deploy my chatbot to?
You can deploy chatbots to multiple destinations including website embed (lightweight widget), Slack (using slash commands), API (push responses), and any other destination where you want to interact with the chatbot.
Can Chatterdocs capture leads and book appointments?
Yes, Chatterdocs bots can be configured to automatically collect customer info like email addresses and names right within the chat interface. Features include lead capture (collecting emails, phone numbers), appointment booking with visitors, and downloadable insights for all collected visitor info.
What pricing plans does Chatterdocs offer?
Chatterdocs offers different pricing plans ranging from free to $499/month for the Agency plan. There is a free tier with no credit card required, paid options starting from $19/month, and a custom Enterprise plan available upon request.
How can I customize my chatbot's responses?
You can customize responses by selecting and refining prompts with different instructions. The prompt provides guidelines for the bot to provide more accurate answers. You can also configure the bot to simulate human conversation and align with your brand's voice, tone, and personality.
What if my bot ignores parts of my data?
If the bot constantly ignores parts of your data even though it's ingested and you have the right sources activated, divide the information into shorter blocks and re-upload the source. This helps the AI parse and interact with the content more effectively.
Can I route visitors to human support?
Yes, Chatterdocs allows you to route visitors to live chat when they need extra support. This ensures you don't lose the human touch and visitors can get help from human agents when the bot cannot fully address their needs.