WeConnect.chat
WeConnect.chat is an AI chatbot platform that caters a blend of AI, rule-based systems, and human touch to enhance business communications....
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What is WeConnect.chat?
WeConnect.chat is an AI-powered customer engagement platform that helps businesses improve customer support, lead generation, and communication by blending AI ChatGPT chatbots with rule-based systems and human connection. The platform transforms websites into conversational experiences using chatbots that work on desktops, mobiles, Facebook Messenger, and other channels to achieve higher conversion rates.
Key features include AI-powered chatbots with ChatGPT integration, no-code conversation builder with drag-and-drop flowchart design, multi-channel agent dashboard with live messaging and video chat capabilities, proactive video welcome messages, appointment scheduling with Calendly and Google/Microsoft 365 calendar integration, screensharing for product demos, seamless human take-over from AI to agent, multilingual support, 30+ chatbot templates, canned messages for FAQs, widget customization with animations and sounds, embedded chat interfaces, conversational landing pages, and advanced analytics including CSAT, conversion percentages, and funnel analysis.
WeConnect.chat is designed for businesses looking to streamline lead generation, elevate customer support, revolutionize onboarding, and unlock limitless possibilities with custom AI chatbots. It serves small businesses, creators, marketing agencies, educational institutions, and large enterprises across various industries including e-commerce, education, healthcare, and professional services.
The platform offers seamless integrations with popular software including Zapier, Hubspot, Salesforce, Zoho, Freshsales, Pipedrive, Mailchimp, and webhooks for external data storage. The agent dashboard is available on web, desktop, and mobile (iOS and Android), enabling teams to stay connected behind the desk and on the go.
WeConnect.chat pricing
Pricing model: Freemium
WeConnect.chat offers 5 pricing tiers: Free (free trial with 100 conversations/month, 1 AI chatbot, 50 message credits, 1 seat), Lite (€39/month or €390/year with 500 conversations/month, 2 AI chatbots, 1500 message credits, 2 seats), Pro (€99/month or €990/year with 2,500 conversations/month, 4 AI chatbots, 7500 message credits, 4 seats, proactive video 2000/mo up to 4MB), Business (€399/month or €3990/year with 15,000 conversations/month, 20 AI chatbots, 30000 message credits, 20 seats, proactive video 20000/mo up to 5MB, Human Take Over, Video Chat, Screensharing, Custom Domain, branding removal), and Enterprise (custom pricing with priority support, dedicated customer success manager, custom features). All plans include unlimited chat interfaces. Add-ons available: extra message credits (1000 credits/€7), extra seats (€20/month). Billing monthly or annually with 2 months free on yearly plans.
WeConnect.chat pros
- AI ChatGPT chatbot integration for intelligent conversations
- No-code drag-and-drop conversation builder with flowchart design
- 30+ pre-built chatbot templates for quick setup
- Multi-channel agent dashboard on web, desktop, and mobile
- Live video chat capability for personal customer interactions
- Screensharing feature for product demos and support
- Seamless human take-over from AI to live agent
- Proactive video welcome messages to grab visitor attention
- Appointment scheduler integration with Calendly and calendars
- Unlimited chat interfaces across all pricing plans
- Multilingual support for global audience engagement
- Canned messages for quick FAQ responses
- Advanced analytics with CSAT, conversion %, and funnel insights
- Zapier integration for workflow automation
- Customizable widget design with animations, sounds, and welcome messages
WeConnect.chat cons
- Cloud infrastructure can be slow sometimes
- Onboarding could be improved due to feature richness
- Free plan limited to only 100 monthly conversations
- No proactive video on Free or Lite plans
- Human Take Over only available on Business plan
- Video Chat only available on Business plan
- Screensharing only available on Business plan
- Custom Domain and branding removal only on Business plan
Frequently asked questions about WeConnect.chat
What is WeConnect.chat?
WeConnect.chat is an intuitive AI-powered customer engagement platform that helps businesses improve customer support, lead generation, and communication with a blend of AI (ChatGPT) chatbots, rule-based systems, and human touch through a live and video chat-enabled multi-channel agent dashboard. It transforms websites into conversational experiences using chatbots.
How do I install WeConnect.chat on WordPress?
You can install WeConnect.chat on WordPress by going to your chat interface, clicking Builder, then Deploy, and selecting Install Widget to copy the script. Then in WordPress, go to Plugins > Add New, search for 'Extra Chat', install the plugin, and add the script in Settings > WeConnect.chat. You can also embed using iframe HTML code in Elementor or any page builder.
What AI models does WeConnect.chat support?
WeConnect.chat supports GPT 3.5 Turbo on all plans. Pro, Business, and Enterprise plans also support GPT 4 (with your own key). The platform offers Conversational AI with ChatGPT component ranging from 1 chatbot on Free to 20 on Business plan.
Can I use WeConnect.chat on mobile devices?
Yes, WeConnect.chat's agent dashboard is available on web, desktop, and mobile phone (iOS and Android). You and your agents will stay connected behind your desk and on the go with the mobile app.
What integrations does WeConnect.chat offer?
WeConnect.chat integrates with Calendly, Mailchimp, Calendar (Google & Microsoft 365), Zapier, Hubspot, Webhooks, Salesforce, Zoho, Freshsales, and Pipedrive. The platform makes sure chat interfaces integrate with all your favorite software.
Does WeConnect.chat offer video chat?
Yes, WeConnect.chat offers video chat capability on the Business plan and Enterprise plan. You can have a video chat or give a product demo using screensharing to make conversations more personal. The multi-channel agent dashboard supports video chat-enabled interactions.
What is the human take-over feature?
Seamless Human Take Over allows an agent to take over the conversation from the AI chatbot through messaging and video chat. This feature ensures you maintain fallback options to human interaction while using AI to engage your audience effectively. It's available on the Business plan.
How many chatbot templates are available?
WeConnect.chat offers 30+ chatbot templates for quick setup. You can choose from these templates or go wild and start from scratch. The chatbot building process is easy and straightforward with drag-and-drop flowchart design.
What analytics and reporting does WeConnect.chat provide?
WeConnect.chat provides Analytics with Contact/Lead List, Advanced Conversation Analytics (Insights, CSAT, Conversion %, Top sources), Advanced Agent Analytics, and Option analysis (Insights) & Funnel. You can track conversation performance, customer satisfaction, conversion rates, and identify top traffic sources.
Is there a free trial available?
Yes, WeConnect.chat offers a free trial (Free plan) with 100 monthly conversations, 1 AI chatbot, 50 message credits, 1 seat, and unlimited chat interfaces. No credit card is required for the free trial. You can also sign up for a 15-day free trial at app.weconnect.chat/SignUp.