Yobi
Yobi Synthetic Intelligence is an AI-powered communications tool that aims to enhance business communications. It offers an advanced AI Con...
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What is Yobi?
Yobi is an AI workforce platform that provides businesses with 'AI employees' who answer calls, respond to texts and social DMs, book appointments, and update records 24/7. The platform is designed for non-technical users with simple setup - just talk to Yobi like you would talk to a new employee, and your AI workforce starts working in minutes without requiring computer skills or AI training knowledge.
Key features include building custom expert agents trained on your knowledge base, scripts, and guidelines in AI Studio without code or prompt engineering. Yobi handles inbound and outbound voice calls, SMS messaging, Instagram and Facebook DMs, books/reschedules/confirms appointments, updates customer records in PMS or CRM systems, translates and transcribes conversations, and performs intelligent handoff to human staff when needed. The platform integrates seamlessly with practice management and CRM systems.
Yobi is specifically built for dental practices, medical offices, hospitality, real estate, legal, home services, plumbing, educational institutions, and marketing agencies - anywhere phones, texts, and bookings drive business. It is HIPAA compliant, making it suitable for patient-facing calls in healthcare. The platform includes task boards and collaboration tools so human teams and AI employees work the same queues together.
The award-winning AI technology won a 2024 Gold Stevie® Award at the American Business Awards for excellence in AI innovation. Yobi's AI employees have booked 3,040+ appointments in 3 months across customers while running 24/7 with no training or management overhead.
Yobi pricing
Pricing model: Free
Pricing details are not explicitly displayed on the website. The site encourages users to sign up at signup.yobi.com, call sales at (415) 980-8955, or book a guided demo at yobi.com/demo. Users can try before buying by calling Kate, the demo AI receptionist, at 609-507-2178. The platform emphasizes simple setup with no hidden complexity, but specific plan tiers, monthly costs, or feature breakdowns by plan are not publicly listed on the homepage.
Yobi pros
- 24/7 availability without breaks or fatigue
- No computer skills required for setup
- No AI training or prompt engineering needed
- AI employees live in minutes after signup
- HIPAA compliant for medical/dental use
- Handles inbound and outbound calls
- Manages SMS and social media DMs in one place
- Books, reschedules, and confirms appointments automatically
- Updates PMS/CRM records automatically
- Intelligent handoff to human staff with full context
- Built-in translation and transcription capabilities
- Custom agents trained on your business knowledge
- Task boards for human-AI team collaboration
- Gold Stevie Award-winning AI technology
- Works across dental, medical, real estate, legal, and more
Yobi cons
- Primarily focused on appointment-based businesses
- May require PMS/CRM integration for full value
- Limited to specific industries mentioned
- Demo requires calling a phone number
- No explicit free tier mentioned on website
- Pricing details not clearly displayed
- Customization limited to AI Studio interface
- Social media limited to Instagram and Facebook only
Frequently asked questions about Yobi
What is Yobi?
Yobi is an AI workforce platform that gives businesses 'AI employees' who answer calls, respond to texts and social DMs, book appointments, and update records — working alongside your human team 24/7.
What can a Yobi AI employee actually do?
Yobi AI employees can answer inbound and make outbound calls, reply to SMS and Instagram/Facebook DMs, book/reschedule/confirm appointments, update customer records in your PMS or CRM, translate and transcribe conversations, and hand off complex issues to a human teammate.
How fast can I get set up?
Yobi is designed for non-technical users with no computer skills required. Most businesses have an AI employee live in minutes after signup.
Do I need to know how to train an AI?
No. You build and customize agents in AI Studio using your own business knowledge — hours, services, FAQs, scripts — without code or prompt engineering.
What industries is Yobi built for?
Yobi is built for dental, medical, hospitality, real estate, legal, home services, plumbing, educational institutions, and marketing agencies — anywhere phones, texts, and bookings drive the business.
Is Yobi HIPAA compliant?
Yes. Yobi is HIPAA compliant, which is why dental and medical offices use it for patient-facing calls and messaging.
Does Yobi integrate with my PMS or CRM?
Yes. Yobi connects to practice management and CRM systems to read availability, book appointments, and write back updates automatically.
What channels does Yobi cover?
Yobi covers voice calls (inbound and outbound), SMS, and social DMs on Instagram and Facebook, plus Yobi Channel.
What happens when the AI can't handle something?
The AI performs an intelligent handoff to a human staff member, with full conversation context so nothing gets repeated.
Can I try it before I buy?
Yes — call Kate, the demo AI receptionist, at 609-507-2178, or book a guided demo on yobi.com/demo.