ChatMaxima
ChatMaxima is an AI-driven conversational marketing platform aimed at transforming business communication and boosting sales. It provides a...
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What is ChatMaxima?
ChatMaxima is an AI-powered conversational marketing and customer engagement platform that helps businesses turn website and social conversations into leads, sales, and support outcomes. It combines a no-code chatbot builder, a unified inbox, and AI assistance so teams can automate repetitive conversations while still handing off to humans when needed. The platform is positioned for marketing, sales, support, finance, and HR teams, not just customer service, which makes it broader than a typical chat widget. It also emphasizes multi-channel engagement across website chat and messaging apps so teams can manage conversations from one place.
Its core features center on lead capture, qualification, nurturing, and conversion. ChatMaxima says it can run personalized campaigns, product recommendations, promotions, contests, surveys, and meeting scheduling, while syncing data with CRM and other business tools. On the support side, it offers 24/7 AI assistance, multilingual replies, live chat handoff, reduced ticket volume, and a shared/team inbox for collaboration. The site also highlights automation for invoices, payment reminders, expense workflows, hiring, onboarding, employee feedback, and policy lookups.
ChatMaxima is aimed at small businesses, agencies, growing teams, and enterprises that want to centralize customer communication and automate high-volume messaging. It appears especially relevant for companies that use multiple channels such as WhatsApp, Instagram, Messenger, email, Telegram, SMS, and web chat. The pricing and feature set also make it attractive for agencies that need multiple workspaces, branding controls, and eventually white-label delivery. In practice, it seems best suited to teams that want both conversational AI and operational workflows in one platform.
A notable part of the product is its no-code approach. Users can train AI on their own website content, documents, knowledgebase, and FAQs, and the platform supports major AI models including OpenAI, Claude, Google Gemini, Deepseek, and Llama. ChatMaxima also presents a mobile app, analytics, broadcasting, drip campaigns, and integration options such as Google Sheets, Google Calendar, HubSpot, WooCommerce, Stripe, Monday.com, Airtable, Zapier, and HighLevel. Overall, it is pitched as an all-in-one system for customer engagement, sales automation, and team inbox management.
ChatMaxima pricing
Pricing model: Freemium
ChatMaxima offers monthly and annual paid plans, plus a 7-day free trial that does not require a credit card. Monthly pricing shown on the site is Starter at $19/month, Pro at $99/month, Max at $299/month, and Ultra at $499/month; annual pricing is Starter at $99/year, Pro at $499/year, Max at $1,499/year, and Ultra at $2,499/year. Starter includes 1 workspace, 3 team members, remove-widget branding, all channels with 1 account per channel, a unified inbox, AI chatbots, MaxIA access, top AI model support, no-code AI training, AI Studio, automation, integrations, and the mobile app. Pro adds 5 workspaces and 15 team members, branded widgets, and higher usage limits; Max and Ultra include unlimited workspaces and team members, with Ultra adding full platform white-labeling and a branded domain/custom logo. Message allowances are 10,000 per month on Starter, 50,000 on Pro, 100,000 on Max, and 200,000 on Ultra, with extra messages available at $10 per 10,000. Add-ons include $19 per extra workspace, $6 per extra team member, and $6 per extra account, and white-label setup on Ultra is listed as a one-time $2,000 fee.
ChatMaxima pros
- No-code chatbot builder
- Unified team inbox
- Multi-channel support
- Website chat included
- WhatsApp integration
- Instagram DM support
- Facebook Messenger support
- Telegram support
- SMS support
- Email and ticketing support
- AI assistant included
- Supports multiple AI models
- Train on your own data
- Live chat handoff
- Lead qualification automation
- Meeting scheduling automation
- CRM integrations
- Broadcast and drip campaigns
- Mobile app available
- White-label option on Ultra
ChatMaxima cons
- No permanently free plan listed
- Entry pricing still has monthly limits
- Starter includes only 1 workspace
- Starter includes only 3 team members
- Add-ons increase monthly cost
- Additional messages cost extra
- Advanced branding locked behind higher tiers
- White-labeling only on Ultra
- Some onboarding is an add-on on lower tiers
- Channel/account limits vary by plan
- Business-impact support is slower on lower tiers
- Pricing details are somewhat feature-dense and complex
- Best-value enterprise features require higher tiers
- Managed services require a custom quote
- Annual billing is needed for the biggest savings
Frequently asked questions about ChatMaxima
What is ChatMaxima used for?
ChatMaxima is used to automate customer conversations and turn them into leads, sales, and support outcomes. The site positions it as a conversational marketing platform for engaging visitors, qualifying leads, scheduling meetings, recommending products, and handling support across multiple channels.
Which channels does ChatMaxima support?
The website says ChatMaxima supports all channels included in the plan, with examples such as WhatsApp, Instagram, Messenger, Email, Telegram, Web Chat, SMS, and more. The product is designed to centralize these conversations in one unified inbox so teams can manage them from a single place.
Does ChatMaxima require coding?
No. ChatMaxima advertises a no-code drag-and-drop builder and no-code AI training, so users can create chatbots and train them on their own website content, documents, knowledgebase, and FAQs without programming.
Can ChatMaxima hand conversations to humans?
Yes. The site says it includes live chat handoff and human takeover, which lets teams escalate complex conversations from automation to a human agent when needed.
What AI models does ChatMaxima support?
ChatMaxima says it supports top AI models including OpenAI, Claude, Google Gemini, Deepseek, and Llama. It also includes MaxIA, its AI assistant, as part of all plans.
Is there a free trial?
Yes. The pricing page states that ChatMaxima offers a 7-day free trial and that no credit card is required to start it. The site also says you can cancel anytime, including during the trial period.
How does ChatMaxima price its plans?
ChatMaxima offers four main paid plans: Starter, Pro, Max, and Ultra, with both monthly and annual billing. The site shows discounted annual rates and also explains that extra workspaces, team members, accounts, and messages can be added for additional fees.
What are the main limits on the Starter plan?
Starter is aimed at small teams and includes 1 workspace, 3 team members, and 10,000 messages per month. It still includes all channels, a unified inbox, AI chatbots, AI assistant access, no-code training, automation, integrations, and the mobile app.
What makes Ultra different from Max?
Ultra includes the same unlimited workspace and team-member structure as Max, but it adds full platform white-labeling. The site describes Ultra as an ultimate white-label solution with a branded domain, custom logo, and full platform branding.
Can ChatMaxima connect with business tools?
Yes. The pricing page lists integrations and sync options such as HubSpot, Zoho Recruit, HighLevel, WooCommerce, Google Sheets, Google Calendar, Zapier, Stripe, Monday.com, and Airtable. It also says you can sync contacts and use these connections as part of its automation and team workflows.