Chunky
Get Chunky is an AI-based tool for creating interactive knowledge bases and smart website chatbots. It is easy to use, as it is based on Go...
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What is Chunky?
Chunky (getchunky.io) is an AI chatbot builder that allows users to create smart website chatbots and AI-based interactive knowledge bases that feel human. The tool trains chatbots on your own data by uploading PDF files, crawling your website URL, or linking Google Sheets. It uses OpenAI's ChatGPT API and Embeddings technology to deliver precise, contextually appropriate responses to customer queries.
Key features include no-code setup (bots ready in minutes), website integration with a single line of code, customizable chatbot appearance (name, icon, colors matching your branding), analytics dashboard for tracking performance, and support for close to 95 languages for both training data and bot responses. You can also share a public link for team testing instead of embedding.
Chunky is designed for businesses looking to automate customer support, answer frequently asked questions, solve customer service issues, handle product-related inquiries, or book appointments without coding knowledge. It's ideal for small businesses, startups, customer service teams, marketing teams, and companies wanting to enhance customer interaction on their websites.
Chunky pricing
Pricing model: Freemium
Free Forever: $0/month - includes 2 chatbots, 100 messages per month, analytics dashboard, personal onboarding, custom chatbot appearance, 5 training PDF uploads, and 15 training website URLs. Hacker: $9/month billed monthly - includes 3 chatbots, 1,000 messages, analytics dashboard, custom chatbot appearance, unlimited training PDF uploads, unlimited training website URLs, and embed in unlimited websites. Growth: $19/month billed monthly - includes 2 chatbots, 2,500 messages, analytics dashboard, custom chatbot appearance, unlimited training PDF uploads, unlimited training website URLs, and embed in unlimited websites. Enterprise: Contact sales for details on extensive needs.
Chunky pros
- No coding required - set up in minutes
- Free forever plan with no credit card required
- Train on PDF files, website URLs, or Google Sheets
- Uses OpenAI ChatGPT API and Embeddings technology
- Single line of code website integration
- Customizable chatbot name, icon, and colors
- Analytics dashboard included
- Supports close to 95 languages
- Fast personal support from founders
- Public link sharing for team testing
- 2 chatbots on free plan
- 100 messages per month on free plan
- 5 training PDF uploads on free plan
- 15 training website URLs on free plan
- Unlimited training on paid plans
Chunky cons
- Limited messages on free plan (100/month)
- Only 2 chatbots on free tier
- Only 5 PDF uploads on free plan
- Only 15 website URLs on free plan
- No self-serve checkout for paid plans
- Enterprise plan requires contacting sales
- Limited to website embedding and public links
- No Slack or Microsoft Teams integration yet
Frequently asked questions about Chunky
How do I train it on my data?
When you create your chatbot you can train it by simply uploading files (.pdf), or by inserting your website URL (the data will be automatically extracted) or by linking a Google Sheet file with your data.
What technology does Chunky use?
It uses the ChatGPT API and Embeddings provided by OpenAI, leveraging OpenAI's gpt-3.5-turbo technique and instruction embedding to efficiently train chatbots.
Where can I integrate it?
Currently you can share a public link to your bot or you can implement it in your website with just a single line of code. You will have a little chatbot widget which can talk to your visitors.
Can I change the appearance of my bot?
Yes, you can change the name, icon and colors of your chat window so it fits the branding of your website.
Do you support multiple languages?
Yes, we support close to 95 languages on our platform. Both your training data as well as the bot responses are available in all these languages.
What is the purpose of defining my chatbot's purpose?
The first step is to determine what you want your ChatGPT chatbot to achieve. Whether it's solving customer service issues, answering product-related inquiries, or booking appointments, defining the chatbot's purpose will guide the type of data needed for training.
How varied should my training data be?
The more varied and comprehensive your data, the better your ChatGPT chatbot will perform. Data may include content from your website, PDF files, Google Sheets, customer interaction transcripts, or other relevant sources.
How do I format data for my chatbot?
For your chatbot to process the data effectively, it needs to be properly formatted. This could involve converting documents into text files or organizing the data in structured tables.
Why is testing my chatbot crucial?
Once trained, thoroughly testing your ChatGPT chatbot is crucial. A variety of queries will help ensure it can respond to a wide range of customer questions. Regular testing and feedback are essential to identify knowledge gaps.
Can I stay on the free plan forever?
Yes, you can start with the free plan and stay there forever if you want. The free forever plan is generous with no credit card required.