GPTBots
GPTBots.ai is a powerful no-code AI bot platform built for business. It is targeted to implement AI into particular enterprise domains like marketing, customer ...
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What is GPTBots?
GPTBots is an enterprise-grade no-code AI Agent development and management platform that enables businesses to build, customize, and deploy intelligent agent teams without programming expertise. The platform uses cutting-edge Multi-Agent technology and visual drag-and-drop operations to create AI solutions for customer service, sales (SDR), enterprise knowledge search, and data insights. It seamlessly connects large language models (LLMs) with enterprise data, services, and workflows to drive business growth and improve efficiency.
Key features include support for multiple agent types (Agent, Flow-Agent, Multi-Agent), powerful knowledge base management supporting docx, pdf, txt, csv, web pages and more, workflow automation for complex business processes, multi-channel integration with platforms like WhatsApp, Slack, Discord, Slack, and Zapier, Text2SQL for natural language database queries, API support for programmatic access, and comprehensive analytics through Logs and Insights modules. The platform also offers human service capabilities as fallback strategies, enterprise SLA assurance, and full lifecycle services from design to operation maintenance.
GPTBots is designed for enterprises of all sizes looking to automate business operations, reduce costs, and enhance customer experiences. It is particularly suitable for businesses in customer support, sales teams, knowledge management, data analysis, and IT operations. The platform serves industries including education, healthcare, e-commerce, and information technology, with certified enterprise-grade security (ISO 27001, ISO 27701, SOC 2 Type II, ESOF).
GPTBots pricing
Pricing model: Free
GPTBots offers three subscription plans: Free, Business, and Enterprise. The Free Plan provides 100 credits monthly to all users for testing and experience. The Business Plan includes 10,000 credits, ability to create up to 100 Agents & Workflows, publish up to 10 Agents & Workflows, 10 team member seats, access to advanced features, and higher RPM values. Pricing for Business is $649/month and Growth plan is $159/month. The Enterprise Plan is custom-priced (starting at $1,799/month) and provides comprehensive services including Agent development, operations, private deployment options, AI project consulting, and implementation services based on specific enterprise scenarios. Credit top-ups are available at $10 for 1,000 credits (valid 1 year) for LLM calls, TTS calls, ASR calls, Embedding calls, database operations, document parsing, and knowledge storage. Payment methods include Stripe credit cards, local wallets, and Google Pay.
GPTBots pros
- No-code visual drag-and-drop interface for easy AI agent creation
- Supports three agent types: Agent, Flow-Agent, and Multi-Agent
- Automates 90% of customer support issues with 24/7 service
- Communicates in 90+ languages with human-like tone adaptation
- Integrates seamlessly with WhatsApp, Slack, Discord, Telegram, DingTalk
- Powerful knowledge base supporting multiple document formats
- Text2SQL capability for natural language database queries
- Full API support with APIKey for programmatic access
- Enterprise-grade security with ISO 27001, SOC 2 Type II certification
- Multi-channel deployment across popular business platforms
- Workflow automation for complex multi-step business processes
- Human service fallback capability for enhanced user experience
- Logs and Insights modules for performance monitoring and analytics
- One-click access to best-practice AI agent templates
- Supports ChatGPT, DeepSeek, and top AI models with flexible switching
- Private deployment options for enterprise data security
- End-to-end services from strategy to deployment and maintenance
GPTBots cons
- Pricing may be high for small businesses or startups
- Learning curve for beginners to master advanced features
- Integration with existing systems may require technical expertise
- Limited customization for certain functionalities
- Reliance on external plugins for advanced features
- Continuous training required for optimal agent performance
- AI limitations in understanding context and nuance
- Internet connection required for all operations
Frequently asked questions about GPTBots
What types of agents does GPTBots support?
GPTBots supports three main types of agents: Agent (basic) for simple Q&A and knowledge retrieval, Flow-Agent (workflow-based) for complex business scenarios with multiple LLM orchestration, and Multi-Agent (multi-role team) for dynamic research scenarios enabling autonomous perception, task decomposition, and collaborative execution. Additionally, it supports Workflows for programmatic interfaces and complex business process automation.
How can I quickly create an agent?
After registering and logging in to the platform, select 'Create Agent,' choose between Agent, Flow-Agent, or Multi-Agent based on your business needs, and follow the setup wizard for quick deployment. You can also use one of the Agent Templates provided by GPTBots official site for faster creation. Agents can be created in minutes and workflows automated hourly.
What document formats are supported by the knowledge base?
The knowledge base supports doc/docx, pdf, txt, csv, markdown, xls/xlsx, web scraping, Q&A format, and more. It features hybrid search capabilities and slice-level management for enhanced knowledge Q&A accuracy.
How is data security and compliance ensured?
GPTBots provides content moderation, data anonymization, encrypted storage, permission management, ISO 27001 certification, ISO 27701 certification, SOC 2 Type II certification, ESOF certification, RBAC, and other security mechanisms. The platform also supports private deployment to meet enterprise-level data security and compliance requirements.
How does the platform integrate with third-party systems?
The platform supports integration via API, Webhook, Bubble Widget, iframe, and seamless connection with popular platforms such as WeChat, Slack, WhatsApp, DingTalk, Telegram, Discord, and Zapier, making it easy to apply across multiple enterprise channels with minimal intrusion into existing workflows.
What should I do if my agent isn't responding properly?
First check the logs and insights modules to analyze runtime logs and error messages. These modules provide insight analysis and visualization of agent runtime logs, error information, and performance metrics. If you cannot resolve the issue yourself, contact the GPTBots technical support team for assistance.
How can I extend the capabilities of an agent?
You can flexibly expand an agent's business capabilities through knowledge base expansion (uploading more documents), tool integration (API/plugin connectivity), and database connectivity. This allows meeting diverse enterprise needs and reducing hallucinations by providing both unstructured and structured data to agents.
Does the platform support multi-organization and multi-member collaboration?
Yes. The platform supports creating multiple organizations, assigning different members and role permissions within each organization, enabling multi-team collaboration and unified management. The Workspace module provides audit, management, deployment, and monitoring functionalities for agents, supporting large enterprises in offering controlled and traceable internal AI usage space for employees.
What's the difference between subscription plans and credit top-ups?
Subscription Plans (Free, Business, Enterprise) provide base credits and features: Free gives 100 monthly credits, Business gives 10,000 credits with advanced features and 10 team seats, Enterprise provides custom services including private deployment. Credit Top-ups are one-time purchases (1,000 credits for $10, valid 1 year) for additional usage on LLM calls, TTS calls, ASR calls, Embedding calls, database operations, document parsing, and knowledge storage. Users can top up without upgrading their subscription plan.
Where can I view my credit consumption details?
You can view your credit consumption details in the 'Organization-Usage' page, which supports viewing credit consumption data by account and service type on hourly, daily, or monthly basis. For receipts, you can download both Receipt and Invoice from the Organization-Billing page by locating your payment records.