Libromi Connect
Libromi Connect is an AI-first Whatsapp cloud-based business platform, specializing in providing various tools and features for businesses ...
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What is Libromi Connect?
Libromi Connect is an AI-first WhatsApp Cloud Business Platform that enables businesses to engage customers across WhatsApp, Instagram, Facebook Messenger, and TikTok. It provides an advanced AI-enabled no-code chatbot builder for creating feature-rich chatbots without coding skills, allowing businesses to automate customer interactions and provide real-time responses.
Key features include a multi-agent Team Inbox with CRM-like delegation for web and mobile, bulk WhatsApp broadcasting for campaigns, WhatsApp eCommerce with native shop integration for Shopify/WooCommerce/Ecwid, REST and GraphQL APIs with webhooks for seamless integration, and Meta Lead Ad automation. The platform also offers Native WhatsApp Flows, payment gateway integrations, Google Sheet integration, and an appointment booking system.
Libromi Connect is designed for small to large-scale businesses looking to leverage WhatsApp for customer service, marketing, and commerce. It serves SMEs and enterprises worldwide, with over 500 enterprises and 100+ notable brands already using the platform. The tool is ideal for sales teams, support teams, and businesses wanting to centralize communication channels.
As an official Meta-badged partner, Libromi provides WhatsApp Cloud API-enabled SaaS solutions. The platform helps businesses boost productivity by centralizing communication, ensuring customer interactions are handled effectively, and driving conversions through exceptional customer experiences at scale.
Libromi Connect pricing
Pricing model: Freemium
Free Trial: Available with no credit card required. Startup Plan: AED 1999/yearly (Limited Time Offer) with 1000 free conversations, up to 5 user agents, up to 20k conversations/month, 1 chatbot, bulk broadcast, API & webhooks, payment gateways, Google Sheet integration, WhatsApp store, Shopify/WooCommerce/Ecwid integration, FB/Instagram Lead Ad automation, and appointment booking. Medium Plan: Includes 1000 free conversations, 20 user agents, 100k contacts, up to 50k conversations/month, 20 chatbots, eCommerce bot included, ChatGPT integration, AI Agent chat, and OpenAI text/voice conversation AI. Premium Plan: Includes 1000 free conversations, 100 user agents, 500k contacts, up to 100k conversations/month, 100 chatbots, ChatGPT integration, AI Agent, OpenAI, custom integration support, and dedicated support. All plans include + Official Price from Meta/WhatsApp Cloud API. Yearly plans have 20% discount available. Special pricing for India and UAE.
Libromi Connect pros
- AI-enabled no-code chatbot builder with drag-and-drop interface
- Multi-agent Team Inbox with CRM-like delegation for web and mobile
- Supports WhatsApp, Instagram, Facebook Messenger, and TikTok
- Bulk WhatsApp broadcasting for instant campaign messaging
- Native WhatsApp eCommerce with integrated checkout and payment processing
- REST and GraphQL API support with webhooks for automation
- Native WhatsApp Flows support included
- Integration with Shopify, WooCommerce, and Ecwid stores
- Facebook and Instagram Lead Ad automation
- Google Sheet integration for data management
- Appointment booking system included
- ChatGPT integration for advanced natural conversations
- AI Agent chat using business data
- OpenAI support for text and voice conversation AI
- Abandoned cart recovery with best-in-class implementation
- 1000 free conversations per month from Meta
- Over 4000 brands trust the platform
- Free trial available with no credit card required
- Official Meta-badged partner for WhatsApp Cloud API
Libromi Connect cons
- No free tier - only free trial available
- Conversation charges apply after 1000 free monthly conversations
- Chatbot creation service only available for enterprise package
- Broadcasting limits based on pricing package
- User agent limits vary by plan (5-100 agents)
- Contact limits vary by plan (100k-500k contacts)
- AI Agent and ChatGPT only in Medium and Premium plans
- Custom integration support only in Premium plan
Frequently asked questions about Libromi Connect
What is a user agent in Libromi Connect?
A user agent refers to a customer service representative or person who operates the chatbot and communicates with customers through the chatbot. With Libromi Connect, chat conversations can be assigned to multiple agents like a telecallers system, enabling multi-agent chat for seamless sales and support.
How many free conversations does Meta provide?
The first 1,000 conversations of each month are免费 from Meta. Each WhatsApp Business Account (WABA) receives 1,000 free conversations monthly. These conversations can be initiated by either the user or the business. Even if a WABA has multiple numbers attached, the free tier threshold remains 1000 since it's provided at the WABA level.
What is the eCommerce Bot in Libromi Connect?
The eCommerce Bot is a specialized chatbot integrated with WhatsApp catalog that enables fully automated eCommerce from order placement to payment completion. It can be developed with delivery time slots, delivery locations, order tracking, and more. It integrates with Shopify, WooCommerce, or any custom eCommerce platform.
What does ChatGPT integration mean?
ChatGPT integration refers to connecting chatbots with OpenAI's language models GPT-3 and GPT-4, enabling chatbots to have more advanced and natural conversations with customers. This feature is available in Medium and Premium plans.
What is the AI Agent Text and Voice Conversation feature?
The AI Agent Text and Voice Conversation feature allows chatbots to communicate with customers via text or voice, including language translation. Customers can ask questions in their native language like Arabic or Malayalam and receive voice responses from the WhatsApp chatbot using advanced AI for realistic text-to-speech and speech-to-text.
Does WhatsApp Business API have conversation charges?
Yes, while WhatsApp as a messaging app is free, businesses using the WhatsApp Business API platform for sales, support, and marketing at scale incur conversation charges from WhatsApp. Official Meta/WhatsApp Cloud API charges vary by country and message type.
What determines the broadcast messaging limit?
While Meta/WhatsApp doesn't set a specific limit, conversation quality (no spam) determines the limit. Typically, you start with under 1000 conversations in the first 24 hours, then increase to 10,000 after messaging 1000 unique contacts, then to 100,000 after reaching 10,000 unique contacts. Libromi Connect also sets limits based on pricing package.
What are active contacts?
Active contacts refer to the number of unique contacts that participate in a chat conversation within a month. This metric is used to determine usage limits in different pricing plans.
Can I get chatbot creation service with any plan?
No, Libromi only offers chatbot creation service for the enterprise package. However, you can watch tutorial videos and build chatbots yourself without any technical knowledge using the no-code drag-and-drop builder.
Does Libromi offer free consultation?
Yes, Libromi offers free consultation for those confused about choosing a plan, needing professional assistance, or seeking a customized enterprise plan. They can help configure your account and provide a quick product walkthrough.