NewOaks
NewOaks AI is an AI-powered chatbot builder designed to convert customer inquiries into appointments quickly and efficiently. With their 24...
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What is NewOaks?
NewOaks AI is an all-in-one AI agent builder that revolutionizes how businesses connect with customers through automated, human-like interactions. The platform leverages custom-trained ChatGPT models to engage clients across multiple channels including text SMS (Google Voice and Twilio), website chat widgets, Facebook Messenger, WhatsApp, and Instagram. It automates customer support, lead generation, and appointment scheduling by learning from uploaded documents and website materials, providing intelligent and relevant responses to customer inquiries.
Key features include AI voice agents with human-like inbound/outbound calls and sentiment analysis, conversational appointment scheduling that books meetings through natural conversations, 24/7 communication across chat/SMS/voice, lead capture and nurturing, live chat integration, mobile management apps for iOS/Android, multi-source training (PDF, TXT, DOC, DOCX, URLs), bi-directional webhook/API for CRM sync, missed call text back, social media integrations, flow builder for automated workflows, and support for approximately 95 languages. The platform uses proprietary fine-tuning for 92% accuracy and offers brand customization to tailor AI personality and tone.
NewOaks AI is ideal for small businesses wanting to scale operations without hiring, hospitality businesses automating bookings and guest services, real estate agents handling property inquiries 24/7, healthcare practices managing appointment scheduling, and marketing agencies boosting client lead generation. Users report averaging 15x ROI through automated lead conversion, with one real estate client achieving 20x ROI within 3 months, 15 qualified leads per month, and 80% reduction in manual inquiries.
NewOaks pricing
Pricing model: Freemium
No free plan available, but users can access a free trial once they register via email with no credit card required. Paid plans start from $19/month with monthly billing frequency. The platform offers starter, pro, and enterprise tiers. All BYOK (Bring Your Own Key) plans include: 24/7 AI assistant, appointment scheduler, human handover, one-click multi-source training (URLs, TXT, PDF, DOCX, Custom Q&A), lead capture, branding removal, business card, Pabbly Integration, and exclusive BYOK access. Contact sales for custom enterprise pricing. Prices may vary based on usage volume and selected features.
NewOaks pros
- 24/7 availability across SMS, chat, and voice channels
- Converts customer inquiries to appointments in 60 seconds
- Resolves up to 80% of customer inquiries instantly
- Custom-trained on your documents and website content
- Supports multiple file formats: PDF, TXT, DOC, DOCX
- Works with 95 languages for global customer engagement
- Human-like voice AI with sentiment analysis
- Integrates with Twilio, Google Voice, CRM systems
- Bi-directional API and webhook for real-time data sync
- Missed call text back ensures no lead is lost
- Mobile apps for iOS and Android for on-the-go management
- No credit card required for free trial
- Users average 15x ROI through automated lead conversion
- 92% accuracy with proprietary fine-tuning
- Brand customization for AI personality and tone
- Flow builder for creating automated workflows
- Live chat integration across websites and social media
- Social media integrations for Facebook, Instagram, WhatsApp
NewOaks cons
- No free plan available, only free trial
- Discord-based support may be slow for some users
- Initial tuning needed for various accents in voice AI
- AI voice calls feature launched mid-November 2024
- Primarily uses gpt-3.5-turbo, gpt-4 on select plans only
- Smaller company with only 2-10 employees
- Limited third-party reviews compared to established competitors
- Pricing starts at $19/month which may be high for very small businesses
Frequently asked questions about NewOaks
What is NewOaks AI?
NewOaks AI is an all-in-one AI agent builder that trains ChatGPT on your data and lets you add a chat widget to your website and Text SMS. It is an advanced chatbot platform that leverages custom-trained ChatGPT models to engage clients across multiple channels including text SMS, website chat widgets, and social media platforms like Facebook Messenger, WhatsApp, and Instagram. It automates customer support, lead generation, and appointment scheduling.
How does the AI learn about my business?
The chatbot is trained on your provided documents or website content through one-click multi-source training. You can upload files in multiple formats including PDF, TXT, DOC, and DOCX, or add website URLs. The AI learns from these materials to provide intelligent, natural, and relevant responses to customer inquiries related to your content.
Can NewOaks AI book appointments automatically?
Yes, NewOaks AI features a conversational scheduler that books meetings directly through natural AI conversations across all platforms. It can convert customer queries into appointments through 24/7 SMS conversations and website chat, seamlessly streamlining your booking process without manual intervention.
What channels does NewOaks AI support?
NewOaks AI supports omnichannel communication including 24/7 SMS (via Twilio and Google Voice), website chat widgets/bubbles, voice calls (inbound/outbound), Facebook Messenger, WhatsApp, Instagram, and live chat. It provides unified platform for SMS, voice, chat communications across mobile and desktop.
Is there a free trial available?
Yes, although there is no free plan, users can access a free trial once they register via email with no credit card required. The platform also provides a demo bot for users to explore its capabilities before committing to a paid plan.
What integrations does NewOaks AI offer?
NewOaks AI integrates with PabblyConnect, Twilio, Google Voice, CRM systems, Go HighLevel, Airbnb, Calendly, Google Sheets, and offers bi-directional webhook/API for real-time data exchange with third-party apps. It supports custom API integrations for seamless data syncing and automation.
How accurate is the AI response?
NewOaks AI uses enterprise-grade AI optimized conversations with proprietary fine-tuning for 92% accuracy. The platform handles 90% of pricing and market questions automatically according to client testimonials, resolving up to 80% of customer inquiries instantly.
Can I customize the AI's personality?
Yes, NewOaks AI offers brand customization that allows you to tailor your AI's personality, tone, and workflows to match your brand identity. Users can edit the base prompt, assign personality traits, and give specific instructions to the chatbot through a user-friendly interface.
What industries benefit most from NewOaks AI?
NewOaks AI is ideal for small businesses scaling without hiring, hospitality (automating bookings and guest services), real estate (handling property inquiries 24/7), healthcare (managing appointment scheduling), and marketing agencies (boosting client lead generation). Real estate, clinics, and e-commerce are specific use cases mentioned.
How do I get support if I have issues?
Users can reach out for support through the Discord channel or contact form on the website. The platform also offers comprehensive user guides and developer guides with API documentation, integration examples, testing and deployment instructions, and monitoring/analytics resources.