SayWhatt
Revolutionize e-commerce with AI-driven, personalized sales chats.. [Contact for Pricing]
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What is SayWhatt?
saywhatt is a virtual sales system that provides professional AI-powered assistance for shoppers buying technical or complex products, both online and in-store. The platform functions as an AI sales expert that engages customers in domain-expert conversations focused on helping people buy, mimicking the experience of talking to an experienced in-store sales representative. It addresses the 98% of website traffic that does not convert due to lack of information or sales support.
Key features include personalized product recommendations based on customer needs, multilingual support in 15+ languages with native-level fluency, 24/7 availability, seamless integrations with any CRM (including Zendesk and Gorgias), real-time analytics and performance dashboards, smart sales dialogue using proven sales methodology, objection handling, upselling and cross-selling capabilities, and a new Sales First Interface (SFI) for conversation-focused shopping. The system also offers in-store experience support via phone/tablet/kiosk, upcoming WhatsApp and Messenger integration, and future voice consultation capabilities.
saywhatt is designed for e-commerce businesses selling technical or complex products (such as beauty products with ingredients), retail brands seeking to improve conversion rates, and businesses wanting to reduce customer service ticket workload. The platform is ideal for companies that need professional sales assistance without dedicated team resources or IT support, offering fast onboarding and enterprise-level account management.
The system delivers proven results including 12% average revenue uplift, 20% add-to-cart rate, 25% average conversion rate, 50% average customer service ticket reduction, and 20X average ROI. It A/B tests from day one to demonstrate incremental revenue generated by the system.
SayWhatt pricing
Pricing model: Freemium
Pricing is not publicly disclosed on the website. The company requires businesses to book a demo to see pricing details and how saywhatt can work for their specific business. There is no free tier mentioned. The platform emphasizes enterprise-level service with no team resources or IT support needed, fast onboarding, and enterprise-level account management. According to third-party sources (Futurepedia), there may be a free tier with basic limited features and a Pro tier starting at $99/month for advanced features and customization, but this should be verified directly with the company.
SayWhatt pros
- 12% average revenue uplift proven
- 25% average conversion rate
- 20X average ROI on investment
- 50% average customer service ticket reduction
- 20% add-to-cart rate increase
- 24/7 availability - AI never sleeps
- Multilingual support in 15+ languages with native fluency
- No team resources needed to operate
- No IT support required for setup
- Fast onboarding process
- Enterprise-level account management included
- A/B tested from day one for measurable results
- Seamlessly integrates with any CRM including Zendesk and Gorgias
- Works across all channels - website, in-store, messaging apps
- Personalized product recommendations based on customer needs
- Deep product knowledge matching best sales associates
- Objection handling using proven sales tactics
- Upselling and cross-selling opportunities built-in
- Custom brand voice matching existing team
- Anonymous chat option for privacy-conscious shoppers
- First-party cookie compatible for privacy-focused environments
- Real-time analytics with comprehensive reporting dashboard
SayWhatt cons
- Pricing not publicly disclosed - requires booking a demo
- No free tier available
- WhatsApp and Messenger integration not yet available
- Voice consultations still coming soon, not live
- Best suited for complex/technical products, not simple items
- Company size only 2-10 employees - limited support capacity
- Privately held company - less transparency than public companies
- Headquartered in Tel Aviv - may have limited regional support
- Requires product catalog integration for full functionality
- May not work well for businesses with very small inventory
Frequently asked questions about SayWhatt
What is saywhatt?
saywhatt is a virtual sales system that provides professional AI-powered assistance for shoppers buying technical or complex products, both online and in-store. It functions as an AI sales expert that engages customers in domain-expert conversations focused on helping people buy, mimicking the experience of talking to an experienced in-store sales representative.
How does saywhatt increase conversion rates?
saywhatt achieves a 25% average conversion rate by engaging shoppers requiring human assistance, understanding personal needs professionally, recommending and advising on products, and closing sales. It addresses the 98% of traffic that does not convert due to lack of information or sales support, with a proven system conversion rate exceeding 25%.
What industries does saywhatt work best for?
saywhatt works best for e-commerce businesses selling technical or complex products. The company specifically mentions developing AI for beauty products with ingredients and customer needs. It's ideal for retail brands selling products where customers need professional assistance and expert guidance to make confident purchasing decisions.
Does saywhatt integrate with my existing CRM?
Yes, saywhatt fully integrates with any CRM and customer platform you're currently using, including Zendesk (where it acts as first responder and auto-handles tickets) and Gorgias. It offers universal compatibility with your existing tech stack and automatically syncs with your product catalog, inventory, and customer data in real-time.
What channels does saywhatt support?
saywhatt supports website chat, in-store experience (via phone, tablet, or kiosk), sales team assistant (phone or tablet for retail staff), and will soon be available on WhatsApp and Facebook Messenger. It provides one system for all sales and customer service interactions across every channel, with upcoming voice consultations also in development.
How quickly can saywhatt be launched?
saywhatt offers fast onboarding with no team resources needed and no IT support required. The platform is highly customized per brand but easy to launch, with expert implementation and personalized configuration to match specific business requirements. Enterprise-level account management is included to support the launch process.
What analytics and reporting does saywhatt provide?
saywhatt provides comprehensive data-driven analytics including customer behavior insights, real-time performance dashboard with sales/engagement/satisfaction metrics, conversation insights with detailed analysis of customer interactions, conversion tracking with chat-to-purchase conversion rates, revenue impact measurements with ROI and lift analysis, and conversion metrics tracking the customer journey from engagement to purchase with precise attribution.
Does saywhatt support multiple languages?
Yes, saywhatt offers native-level multilingual support in 15+ languages with native-level fluency and cultural awareness. The AI communicates naturally in each language, adapts to regional preferences and cultural nuances for authentic connections, and enables businesses to expand confidently to new markets with AI sales support in any customer's preferred language.
How does saywhatt handle customer privacy?
saywhatt is privacy-first with several features: anonymous chat option for privacy-conscious shoppers, option to connect with customer accounts for personalized recommendations, first-party cookie compatible for privacy-focused environments including first-party cookie-only setups, and full functionality within Facebook/Instagram and other in-app browsers while protecting customer data.
What ROI can I expect from saywhatt?
saywhatt delivers a proven 20X average ROI on monthly investment. The platform also provides 12% average revenue uplift, 20% add-to-cart rate, 25% average conversion rate, and 50% average customer service ticket reduction. The system is A/B tested from day one so you can see incremental revenue generated before committing.