Upheal
Upheal is an AI-powered progress notes tool designed specifically for mental health professionals. It provides an automated assistant that ...
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What is Upheal?
Upheal is an AI-powered EHR platform designed specifically for mental health professionals, including therapists and counselors. It automates session note generation using AI to capture audio from in-person or virtual sessions, producing customizable progress notes in formats like SOAP, DAP, BIRP, and GIRP without disrupting existing workflows. The tool integrates seamlessly via a Chrome extension with popular EHRs and telehealth platforms such as SimplePractice, TherapyNotes, and Google Meet, allowing users to stay within their preferred systems.
Key features include the Golden Thread functionality that links problems, goals, interventions, and progress across sessions for comprehensive treatment tracking. It offers built-in HIPAA-compliant telehealth, automated scheduling with client self-booking, intake forms, consent management, and secure payment processing with digital invoicing and superbills. Advanced capabilities like treatment plans, compliance checkers, session analytics on speech patterns and sentiment, and an AI assistant for clinical insights further enhance efficiency.
Upheal targets busy mental health providers seeking to reduce administrative burdens, save hours on documentation, and focus more on client care. With support for multiple languages and SOC 2 compliance, it's ideal for solo practitioners to enterprises handling self-pay or insurance clients. The platform emphasizes payer-ready notes, privacy with no data selling or model training without permission, and flexible session capture options.
Upheal pricing
Pricing model: Freemium
Free plan: Unlimited AI notes from dictated/text summaries, manual upload of recordings, telehealth without AI notes. Pay-as-you-go: $1 per session capped at $69/month (or equivalent annually), includes all clinical/practice features, unlimited AI Assistant chat, billed monthly based on usage, 30-day full trial. Custom Enterprise: Open API, custom note development, dedicated manager, SLA, volume discounts, SSO.
Upheal pros
- AI generates personalized therapy notes from session audio
- Chrome extension integrates with any EHR or telehealth
- Customizable templates including SOAP, DAP, BIRP, GIRP
- Golden Thread connects session elements across treatments
- HIPAA-compliant built-in telehealth with one-click join
- Automated client scheduling and reminder system
- Intake forms and consents sent automatically
- Secure credit card processing for online payments
- Digital invoicing, statements, and superbills
- Compliance checker for insurance-ready notes
- Session analytics on speech cadence and sentiment
- Unlimited AI notes on free plan
- Treatment plan generation with goals and interventions
- Multi-language support including Spanish and German
- Payer-compliant templates for billing efficiency
- Anonymous client feature for privacy
- Export notes directly to EHR systems
Upheal cons
- Usage-based billing may exceed cap for high-volume users
- Chrome extension required for session capture
- Enterprise features need custom sales contact
- No minimum spend but caps at $69/month per provider
- Relies on audio quality for accurate note generation
- Limited to mental health professionals primarily
- 30-day trial requires eventual paid commitment
- Advanced analytics only on higher usage
- No open API on standard plans
Frequently asked questions about Upheal
What is Upheal and how does it work?
Upheal is a secure, HIPAA-compliant AI platform that helps mental health professionals generate notes from sessions, create treatment plans, and manage practices. It uses a Chrome extension to capture sessions from any EHR or telehealth platform, automatically producing personalized progress notes while you continue your workflow.
Is Upheal HIPAA compliant?
Yes, Upheal is 100% HIPAA compliant, SOC 2 compliant, and never sells client data or uses it to train models without explicit permission. It supports anonymous client features and explicit terms for data privacy.
What note formats does Upheal support?
Upheal supports customizable templates like SOAP, GIRP, BIRP, DAP, EMDR, Mental Status Exam, and Intake, with an extensive preset library or fully custom options for payer-compliant documentation.
Can Upheal integrate with my existing EHR?
Yes, the Chrome extension works with SimplePractice, TherapyNotes, Google Meet, and more, allowing session capture and note export without changing your platform.
What is the Golden Thread feature?
Golden Thread connects problems, goals, interventions, and progress across sessions, generating treatment plans and ensuring continuity in documentation for better client outcomes.
Does Upheal offer telehealth?
Yes, built-in HIPAA-compliant telehealth is free, with one-click client joins, no downloads needed, and AI note capture for virtual sessions.
How does pricing work?
Free plan for unlimited basic notes; pay-as-you-go at $1/session capped at $69/month includes all features; Enterprise custom pricing with API and support.
What analytics does Upheal provide?
Session insights include speech cadence, talking ratio, silences, sentiment, tense, and recurring themes to improve skills and diagnostics.
Can I create treatment plans with Upheal?
Yes, Premium features include detailed treatment plans with Golden Thread, custom AI prompts, goals, and session-to-session progress tracking.
Is there a free trial?
Yes, 30-day full trial with all features, no credit card required, and 30-day money-back guarantee on paid plans.