ZenCall
Busy or away? Just forward your calls. Your AI will answer calls or make calls for you, exactly how you set it up. ZenCall is an AI tool designed to provide an...
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What is ZenCall?
ZenCall.ai is an AI-powered phone system that replaces missed customer calls with revenue by deploying native AI agents that answer calls 24/7, book meetings, and sync with your CRM in real-time. The platform handles inbound and outbound calls automatically, answering inquiries, qualifying leads, scheduling appointments, and routing conversations based on intent, sentiment, or CRM value.
Key features include global connectivity with local phone numbers in 70+ countries, predictive dialing that increases connection rates by 400%, smart call routing, real-time notifications with transcripts and summaries, SMS link sharing, API access for custom integrations, and compatibility with over 7,000 apps via Zapier. The AI supports 11 languages including English, French, Spanish, German, Italian, Portuguese, Dutch, Japanese, Chinese, and Arabic, plus 50+ more languages.
ZenCall is designed for businesses looking to scale voice operations without increasing headcount, including real estate brokers, gym franchise owners, hotel/general managers, insurance agents, retail businesses, and any company that receives customer calls. It's trusted by industry leaders like Best Western, RE/MAX, Anytime Fitness, Keller Williams, CENTURY 21, and H&R Block.
The system provides enterprise-grade capabilities with ultra-low voice latency under 800ms for fluid conversations, unlimited concurrency compared to human agents who handle only 1 call at a time, instant training instead of 3-4 weeks, and automatic CRM sync instead of manual entry.
ZenCall pricing
Pricing model: Freemium
ZenCall offers three pricing plans: Essentials at $23/month includes up to 100 minutes/month (inbound and outbound), 1 dedicated local phone number, Smart Call Routing, Standard CRM Integration, AI Call Summaries, and Professional SMS Support. Standard at $63/month includes up to 300 minutes/month, 2 dedicated local phone numbers, Predictive Auto-Dialer, ultra-low voice latency under 800ms, Advanced API Access, Bulk SMS Campaigns, and Multi-level Routing. Life Time Deal is $149 one-time payment for 100 minutes/month for life with everything in Essentials and no recurring fees. Extra minutes cost $0.09/min across all plans, extra numbers cost $5/month. Per-second billing counts every call exactly. Unused minutes roll over. Auto-recharge available. 7-day free trial includes unlimited calls and all features with no credit card required.
ZenCall pros
- Answers calls 24/7/365 without missing any customer calls
- Cost-effective at $23/month vs $3,500+ for human agent
- Unlimited concurrency instead of 1 call at a time
- Instant training instead of 3-4 weeks for human agents
- Automatic CRM sync instead of manual data entry
- Local phone numbers in 70+ countries for global presence
- Predictive dialing increases connection rates by 400%
- Smart routing based on intent, sentiment, or CRM value
- Supports 11 languages plus 50+ more languages
- Ultra-low voice latency under 800ms for natural conversations
- Per-second billing counts every call exactly
- Unused minutes roll over to next month
- Integrates with over 7,000 apps via Zapier
- Real-time notifications with transcripts and audio summaries
- SMS link sharing for effortless transactions and bookings
- Warm call transfers to right team member based on keywords
- 7-day free trial with no credit card required
- Auto-recharge ensures account always has enough credits
- Cancel anytime with no hidden fees
- Life Time Deal option with one-time $149 payment
ZenCall cons
- Standard call rates may apply when calling demo number
- Extra minutes cost $0.09/min which adds up for heavy usage
- Extra numbers cost $5/month beyond included quantity
- Initial setup and prompt optimization may take time
- AI responses may need ongoing refinement for optimal performance
- Only 100 minutes included in cheapest Essentials plan
- Activation for Life Time Deal takes up to 48 business hours
- Limited Life Time Deal spots with only few remaining
- No true free tier without trial - all plans are paid
- Voice AI may struggle with extremely complex or emotional queries
Frequently asked questions about ZenCall
Can I keep my current business number?
Yes, you can forward calls from your current business number to ZenCall.ai so the AI can answer them, or you can get a new dedicated local phone number in your preferred location. Your business identity and number are preserved while ZenCall manages missed calls.
Does ZenCall integrate with my CRM?
Yes, ZenCall integrates with standard CRM systems automatically, syncing call data directly to your CRM in real-time. It also offers Advanced API Access for custom integrations and connects with over 7,000 apps via Zapier including popular CRMs like HubSpot, Zendesk, and Salesforce.
Can the AI transfer calls to a human agent?
Yes, ZenCall can transfer calls to human team members based on pre-set rules. The system uses real-time keyword detection for warm call transfers, routing complex calls or specific inquiries to designated human agents when the AI cannot handle them alone.
What phone numbers does ZenCall provide?
ZenCall provides dedicated local phone numbers in 70+ countries with Tier-1 carrier routing. The Essentials plan includes 1 dedicated local number, the Standard plan includes 2 dedicated local numbers, and you can add extra numbers at $5/month.
How is call time billed - per minute or per second?
ZenCall bills per second, not per minute. Every call is counted by the exact second the AI is connected, so a 10-second call only deducts 10 seconds from your credits. This maximizes cost efficiency compared to per-minute billing.
What happens if I use more minutes than my plan includes?
Extra minutes cost $0.09/min across all plans. ZenCall also offers an auto-recharge system that automatically purchases additional credits when your balance is low, ensuring your AI can continue answering calls without interruption.
How many languages does ZenCall support?
ZenCall supports 11 primary languages including English, French, Spanish, German, Italian, Portuguese, Dutch, Japanese, Chinese, and Arabic, plus 50+ more languages for global business reach and international customer support.
Is there a free trial to test ZenCall?
Yes, ZenCall offers a 7-day free trial with no credit card required. The trial includes unlimited calls and access to all features, allowing you to thoroughly evaluate the platform. You can cancel anytime within 7 days with no charge.
What is the Life Time Deal and how does it work?
The Life Time Deal is a $149 one-time payment that gives you 100 minutes/month for life with everything in the Essentials plan. No recurring monthly fees. After purchase, register on app.zencall.ai and email [email protected] for activation within 48 business hours. Only a few spots are left.
Can ZenCall handle outbound calls and predictive dialing?
Yes, ZenCall includes predictive dialing that increases connection rates by 400% with AI-driven outbound pacing. The Standard plan includes a Predictive Auto-Dialer to maximize connections, and both inbound and outbound calls are included in all plan minute allocations.