ChatShape
ChatShape is an AI Chatbot builder that allows users to create custom chatbots from their own content remarkably fast. The tool is a Chrome...
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What is ChatShape?
ChatShape is an AI-powered platform that enables businesses and organizations to create custom chatbots trained specifically on their website content. The tool lets you build AI-powered chatbots for your website by visiting chatshape.com/create, adding your website link which gets crawled, and using the extracted text to train a chatbot that you can embed on your website to answer customer queries instantly, convert more visitors to customers, and save hundreds of hours of time.
Key features include website crawling that grabs all visible, copyable text from web pages, PDF document upload support for creating chatbots from work docs, lead collection with an email input form that appears in the chat window, full chatbot message recording in your dashboard with export capabilities, customization options for branding colors and tone to match your business, and the ability to update both the prompt and start message to tune your bot over time. The platform also supports multiple web sources with the max number depending on your plan, and allows adding custom data to your chatbot through prompt settings.
ChatShape is designed for businesses wanting to enhance customer support, organizations looking to automate lead generation, website owners seeking 24/7 AI-powered customer service, content creators who want to create chatbots from their private wikis like Confluence, Notion, Jira, and Quip, and teams that need to quickly generate shareable chatbot links for coworkers or friends without intricate technical knowledge.
The platform works as both a web tool at chatshape.com/create and as a Chrome extension that helps users build AI chatbots from content quickly, storing text content in encrypted format on secure AWS servers. Company name is UFO Labs, and for custom integrations or large data additions, users can email [email protected].
ChatShape pricing
Pricing model: Free
ChatShape offers 5 tiers including a free tier. Free plan: $0/month with 20 messages/month, 2 chatbot generations, 20,000 characters/chatbot, bot deleted after 5 days inactivity. Hobby Plan: $19/month flat with 500 messages/month, 10 chatbot generations, 500,000 characters/chatbot. Standard (Most Popular): $48/month flat with 4,000 messages/month, 25 chatbot generations, 5,000,000 characters/chatbot. Pro: $398/month flat with 30,000 messages/month, 50 chatbot generations, 10,000,000 characters/chatbot, includes embed on any website and remove 'Powered by ChatShape'. Enterprise: Contact sales for unlimited capacity and custom integrations with pricing. Billed monthly or annually. You can upgrade your plan for the next month at any time after purchase, or email [email protected] to upgrade right away instead of at next invoice time.
ChatShape pros
- AI-powered chatbots trained on your specific website content
- Instant customer query answers 24/7 without manual setup
- Simple website crawling - just add link and click Crawl Site
- Supports PDF document uploads for chatbots from work docs
- Lead collection with email input form in chat window
- Full message recording in dashboard with CSV export option
- Customize branding colors and tone to match your business
- Update prompt and start message to tune bot over time
- Chrome extension for quick chatbot creation from any webpage
- Works on private wikis like Confluence Notion Jira Quip
- Shareable chatbot links for coworkers or friends
- Encrypted text storage on secure AWS servers
- Proven to convert more visitors to customers
- Multiple web sources support with plan-dependent limits
- Add custom data through prompt settings after bot creation
- No intricate technical knowledge required for training
ChatShape cons
- Chrome extension only - doesn't work on other browsers
- Doesn't crawl entire domain - only current page text
- No Google Docs support for chatbot sources
- Text-based source has character count size limits
- Doesn't work on non-copyable content on webpages
- Max web sources limited by your subscription plan
- Bot deleted after 5 days inactivity on Free plan
- Free tier very limited with only 20 messages per month
Frequently asked questions about ChatShape
How do I create a chatbot with ChatShape?
Go to chatshape.com/create, add your website link which will be crawled, and the text will be used to train a chatbot. The crawler grabs all visible, copyable text from the current web page, shows you all extracted links, and you click the button to generate your chatbot from those sources. After generation, find your new chatbot to customize and add to your website by copying the script tag and adding it to your website's HTML.
Can I create chatbots from PDF documents?
Yes! You can upload multiple PDF files to ChatShape and create a chatbot from your work docs. This allows you to train your AI assistant on document content beyond just website text.
How do I collect leads with my ChatShape chatbot?
You can turn on an option for an email input form to appear in the chat window where you collect leads, then view them in your dashboard along with their conversations with your AI. Information like country of origin is available for collected leads so you can understand where they're coming from. You can also export these leads to a CSV file.
Can I view and export chatbot conversation messages?
Yes, all chatbot messages are recorded in your chatbot dashboard and can be viewed as well as exported as a file. This gives you full visibility into customer interactions.
Can I customize and tune my chatbot after creation?
Yes! You can update both the prompt (text instructions to the AI) and start message. You can tune it over time after adding it to your website and customize the AI to respond to customers however you want. You can also add custom data to your chatbot by adding info you want the bot to know to your prompt on the chatbot manage settings page.
How many web sources can I add to my chatbot?
The max number of web sources depends on your plan. Each page's text character count is used to measure the size of a web source. Free has 20,000 characters/chatbot, Hobby has 500,000, Standard has 5,000,000, and Pro has 10,000,000 characters per chatbot.
Can I add more sources after creating my bot initially?
Yes! You can add other web pages to your sources at any time after your initial bot creation. You can also add custom data by adding info to your prompt on the chatbot manage settings page.
How do I embed the chatbot on my website?
After your chatbot is generated, copy the script tag for your chatbot from the manage page, add it to your website's HTML, and your chatbot will now be available on your website. The Pro plan includes embed on any website.
What happens if I want to upgrade my plan immediately?
If you would like to upgrade right away instead of at the time of next invoice, just email [email protected] and they will be happy to help. You can also upgrade your plan for the next month at any time after purchase through the self-serve checkout.
Can ChatShape handle large amounts of data or custom integrations?
If you would like to add a large amount of data or a custom integration for your datasource, please email [email protected]. The Enterprise plan offers unlimited capacity and custom integrations with contact sales for pricing.