CuServly
CuServly is an AI-powered chatbot designed to handle customer service operations for business. It is multilingual, with a built-in capacity...
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What is CuServly?
CuServly is an AI-powered chatbot platform designed for businesses to create and train custom natural language chatbots in just three clicks. It enables 24/7 customer support by training on website URLs or files like PDF, DOC, TXT, PPT, XLS, and CSV, ensuring the bot understands specific business knowledge. Users gain full control over the chatbot's knowledgebase, with features for editing, adding, or deleting content to keep responses accurate and up-to-date.
Key features include multilingual support for 95 languages, easy website integration as a widget, iFrame, or full page, and extensive customization of appearance, messages, and quick prompts. It offers analytics like top asked questions and interaction frequency, plus a human takeover option during set working hours for complex queries. The platform suits small startups to large enterprises in sectors like e-commerce, healthcare, finance, travel, HR, and customer support, reducing support costs while boosting satisfaction.
CuServly provides powerful insights through dashboard analytics and knowledgebase views, helping businesses monitor performance and iterate improvements. Data is securely stored on Google Cloud with encryption, and privacy is prioritized—no sharing or selling to third parties. With seamless WordPress integration via plugins and a straightforward portal, it's ideal for teams seeking efficient, scalable customer service automation.
CuServly pricing
Pricing model: Free
7-day free trial with no credit card required. Basic plan: $29/month or $290/year. Business plan: $59/month. Professional plan: $129/month. Custom plans available on request. All plans allow cancellation anytime with access until billing period end.
CuServly pros
- Create chatbot in just 3 clicks
- Supports 95 languages instantly
- Train on website URLs easily
- Upload multiple file formats PDF DOC TXT PPT XLS CSV
- Full knowledgebase control add edit delete
- Customizable colors avatar logo messages
- Easy widget iFrame full page integration
- WordPress compatible with JS plugins
- Human takeover during working hours
- Analytics for top asked questions
- Knowledgebase question frequency tracking
- 7-day free trial no credit card
- Cancel subscription anytime
- Advanced parsing mode for websites
- Secure encrypted Google Cloud storage
- Reduce customer support workload significantly
- Tailored for healthcare finance travel HR e-commerce
CuServly cons
- Pricing page lacks exact plan inclusions
- No yearly discounts on Business Professional plans
- Human assistance only in Professional plan
- Website scraping limited to provided URLs
- Advanced parsing uses third-party AI
- Some data sent to third-party models
- No automatic subpage crawling
- File upload limits not specified
- Custom plans require contacting support
Frequently asked questions about CuServly
Is there a free trial available?
Certainly. You can enjoy a 7-day free trial period with CuServly at no cost. No credit card required, allowing full access to test features like chatbot creation and training.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time. You will still have access to your account until the end of your billing period, ensuring no interruptions during testing.
What languages does the chatbot support?
CuServly chatbot can understand and answer in 95 different languages, providing instant multilingual support for global customer bases without additional setup.
Can I customize the chatbot appearance?
Yes, you can customize the colors, avatar, widget color, icon, logo, chatbot messages, quick prompts (predefined messages), and the message shown when the chatbot lacks information.
How do I train the chatbot?
Your chatbot is trained on assigned website URLs or uploaded files (DOC, PDF, TXT, PPT, XLS, CSV). Provide more content for better accuracy; use Advanced parsing for complex sites or manage via Knowledgebase.
How to integrate on my website?
Embed as widget, full page window, or iFrame using JavaScript code from Integration view in CuServly Portal. Each chatbot has a unique URL for easy setup.
Does it work with WordPress?
Yes, use WordPress plugins like Simple Custom CSS and JS or Header and Footer Scripts. Copy JS code from Integration - Widget section and paste into the plugin.
Can I control the knowledgebase?
Yes, access Knowledgebase view to see data as questions/answers or chapters, view ask frequency, and add, edit, or delete units for full control over responses.
How is data privacy handled?
Data stored encrypted on Google Cloud; not shared or sold. Relevant chunks may go to third-party AI only if not in knowledgebase; direct answers otherwise. See OpenAI privacy policy.
What if website training is poor?
Try Advanced parsing mode. If unsuitable, use data files or manually edit Knowledgebase. This handles malformed sites or adds custom content precisely.